Details

Conversation


EscalationLevel
LatestCall
1170247
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
49143
LatestTicket
CreatedAt
6/2/2023 8:53:43 AM
UpdatedAt
6/2/2023 8:54:00 AM
Subject
IVR call: statement
Description
Received call for statement for account 10047131 sent message: 43436
Priority
Disposition
8
ConversationType
2
Parent
Account
17491
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator