Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1050289 2/3/2023 7:47:57 AM 2/3/2023 7:47:58 AM IVR call:? Received call for ? for account undefined
1050290 2/3/2023 7:47:56 AM 2/3/2023 7:47:57 AM IVR call:? Received call for ? for account undefined
1050288 2/3/2023 7:47:21 AM 2/3/2023 7:47:22 AM IVR call:? Received call for ? for account undefined
1050287 2/3/2023 7:47:00 AM 2/3/2023 7:47:01 AM IVR call:? Received call for ? for account undefined
1050277 2/3/2023 7:44:22 AM 2/3/2023 7:44:23 AM IVR call:? Received call for ? for account undefined
1050273 2/3/2023 7:42:40 AM 2/3/2023 7:42:41 AM IVR call:? Received call for ? for account undefined
1050270 2/3/2023 7:42:02 AM 2/3/2023 7:42:03 AM IVR call:? Received call for ? for account undefined
1050269 2/3/2023 7:41:34 AM 2/3/2023 7:41:34 AM IVR call:? Received call for ? for account undefined
38788 2/3/2023 7:37:56 AM 2/3/2023 7:37:59 AM No water readings since Aug 2022. No awter readings since Aug 2022. 6 3 30623 21 15 2 23 1 50 21
1050256 2/3/2023 7:37:19 AM 2/3/2023 7:37:20 AM IVR call:? Received call for ? for account undefined
1050255 2/3/2023 7:37:04 AM 2/3/2023 7:37:05 AM IVR call:? Received call for ? for account undefined
1050251 2/3/2023 7:36:21 AM 2/3/2023 7:36:22 AM IVR call:? Received call for ? for account undefined
1050249 2/3/2023 7:35:32 AM 2/3/2023 7:35:33 AM IVR call:? Received call for ? for account undefined
1050241 2/3/2023 7:33:55 AM 2/3/2023 7:33:56 AM IVR call:? Received call for ? for account undefined
1050239 2/3/2023 7:33:21 AM 2/3/2023 7:33:22 AM IVR call:? Received call for ? for account undefined
38787 2/3/2023 7:32:37 AM 2/3/2023 7:32:39 AM two water meters charged on avarage. two water meters charged on avaragged. 6 3 30622 21 17 2 23 1 111 21
1050226 2/3/2023 7:30:41 AM 2/3/2023 7:30:42 AM IVR call:? Received call for ? for account undefined
17655 2/3/2023 7:28:42 AM 2/3/2023 7:28:47 AM Accout Good day I would like to know how it is possible to pay R800 more on my account if nobody is home from Mon to Friday during the day and with all the loadshedding in between . This is impossible... 23 3 17094 5 2 23 2 50 1049
38786 2/3/2023 7:25:02 AM 2/3/2023 7:25:05 AM TWO ACCOUNTS FOR SAME OWNER*10382524 AND 10387435. Same owner with two accounts,10382524 and 10387435. 6 3 30621 21 17 2 23 1 112 21
38785 2/3/2023 7:24:15 AM 3/12/2023 11:46:14 AM water query &nbsp;two water meters charged in 1 account<div><br></div><div>This query is closed as three queries were opened under the same account number. Kindly refer to ref#84048</div> 27 3 30620 26 17 2 23 1 112 3/12/2023 11:46:14 AM 142569 214 26 214