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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38785
LatestTicket
CreatedAt
2/3/2023 7:24:15 AM
UpdatedAt
3/12/2023 11:46:14 AM
Subject
water query
Description
&nbsp;two water meters charged in 1 account<div><br></div><div>This query is closed as three queries were opened under the same account number. Kindly refer to ref#84048</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30620
OpenedBy
26
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 11:46:14 AM
Thread
142569
ResolvedBy
214
WasCreatedByCustomer
HasIvrcall
Creator
26
Updator
214
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