Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1050796 | 2/3/2023 11:20:41 AM | 2/3/2023 11:20:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050795 | 2/3/2023 11:20:33 AM | 2/3/2023 11:20:33 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38801 | 2/3/2023 11:20:32 AM | 4/30/2023 7:58:07 AM | WATER | QRC Response :DATE 30/04/2023<div>Interim reversed was more than water charged 07/2021</div> | 27 | 3 | 30636 | 23 | 15 | 2 | 23 | 1 | 101 | 4/30/2023 7:58:04 AM | 12 | 23 | 12 | ||||||||||||||||||||||||
| 1050793 | 2/3/2023 11:19:41 AM | 2/3/2023 11:19:42 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050791 | 2/3/2023 11:18:41 AM | 2/3/2023 11:18:41 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050788 | 2/3/2023 11:17:34 AM | 2/3/2023 11:17:35 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050786 | 2/3/2023 11:17:00 AM | 2/3/2023 11:17:01 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050785 | 2/3/2023 11:16:56 AM | 2/3/2023 11:16:57 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050773 | 2/3/2023 11:11:20 AM | 2/3/2023 11:11:21 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050769 | 2/3/2023 11:10:19 AM | 2/3/2023 11:10:20 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38799 | 2/3/2023 11:03:09 AM | 2/3/2023 11:03:11 AM | interm water readings | Interm water readings. | 6 | 3 | 30634 | 21 | 15 | 3 | 23 | 1 | 50 | 21 | |||||||||||||||||||||||||||
| 1050719 | 2/3/2023 10:36:29 AM | 2/3/2023 10:36:29 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050717 | 2/3/2023 10:36:12 AM | 2/3/2023 10:36:13 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38797 | 2/3/2023 10:29:22 AM | 2/3/2023 10:34:11 AM | WATER | <u><b>QRC Response</b></u>, 2023/02/03 -Plumber's letter received<div><div><u><i>Leak Adjustment done for period 202101-202204</i></u></div><div><i style="">Water had been CR with R 14 040.11 (Inclusive of Vat)</i></div><div><i>Journal submitted for review ,<b style="">Journal Numbe</b>r: [<b style="">736751]</b></i></div><br><br></div> | 24 | 3 | 30632 | 132 | 17 | 2 | 23 | 1 | 96 | 142209 | 230 | 230 | |||||||||||||||||||||||||
| 1050700 | 2/3/2023 10:28:36 AM | 2/3/2023 10:28:36 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 38798 | 2/3/2023 10:28:27 AM | 2/3/2023 10:28:29 AM | high water consumption queried | high water consumption queried please apply six months policy | 6 | 3 | 30633 | 150 | 15 | 2 | 23 | 1 | 101 | 903 | |||||||||||||||||||||||||||
| 1050698 | 2/3/2023 10:27:56 AM | 2/3/2023 10:27:56 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 15992 | 2/3/2023 10:18:00 AM | 3/11/2023 9:59:27 AM | Dog Tax | Third time i am reporting this. I am not paying this. Please remove it from my account.<div><br></div><div>This query is closed as the same query was logged under the same account number. Kindly refer to query ref#90896</div> | 27 | 3 | 15287 | 5 | 2 | 23 | 11 | 72 | 3/11/2023 9:59:27 AM | 214 | 575 | 214 | |||||||||||||||||||||||||
| 1050674 | 2/3/2023 10:14:57 AM | 2/3/2023 10:14:58 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1050669 | 2/3/2023 10:12:59 AM | 2/3/2023 10:12:59 AM | IVR call:? | Received call for ? for account undefined |