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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38801
LatestTicket
CreatedAt
2/3/2023 11:20:32 AM
UpdatedAt
4/30/2023 7:58:07 AM
Subject
WATER
Description
QRC Response :DATE 30/04/2023<div>Interim reversed was more than water charged 07/2021</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30636
OpenedBy
23
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
4/30/2023 7:58:04 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
23
Updator
12
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