Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1054552 2/7/2023 5:50:35 AM 2/7/2023 5:50:36 AM IVR call:? Received call for ? for account undefined
1054551 2/7/2023 5:49:46 AM 2/7/2023 5:49:46 AM IVR call:? Received call for ? for account undefined
1054512 2/7/2023 3:09:44 AM 2/7/2023 3:09:45 AM IVR call:? Received call for ? for account undefined
1054511 2/7/2023 3:07:37 AM 2/7/2023 3:07:38 AM IVR call:? Received call for ? for account undefined
1054510 2/7/2023 3:06:54 AM 2/7/2023 3:06:55 AM IVR call:? Received call for ? for account undefined
1054501 2/6/2023 7:53:29 PM 2/6/2023 7:53:30 PM IVR call:? Received call for ? for account undefined
1054497 2/6/2023 7:50:44 PM 2/6/2023 7:50:44 PM IVR call:? Received call for ? for account undefined
1054496 2/6/2023 7:49:35 PM 2/6/2023 7:49:36 PM IVR call:? Received call for ? for account undefined
1054489 2/6/2023 7:02:46 PM 2/6/2023 7:02:47 PM IVR call:? Received call for ? for account undefined
1054488 2/6/2023 7:01:50 PM 2/6/2023 7:01:51 PM IVR call:? Received call for ? for account undefined
1054487 2/6/2023 7:01:13 PM 2/6/2023 7:01:14 PM IVR call:? Received call for ? for account undefined
1054480 2/6/2023 6:45:35 PM 2/6/2023 6:45:36 PM IVR call:? Received call for ? for account undefined
1054479 2/6/2023 6:44:53 PM 2/6/2023 6:44:54 PM IVR call:? Received call for ? for account undefined
38825 2/6/2023 5:24:39 PM 2/6/2023 5:24:42 PM 6 Months policy need to be applied 6 Months policy to be applied 30 3 30660 30 4 1 101 30
1054338 2/6/2023 4:31:39 PM 2/6/2023 4:31:40 PM IVR call:? Received call for ? for account undefined
1054337 2/6/2023 4:30:46 PM 2/6/2023 4:30:47 PM IVR call:? Received call for ? for account undefined
31531 2/6/2023 3:50:00 PM 2/23/2023 1:00:40 PM BASIC ELECTRICITY CHARGE A prepaid meter was installed on 23 February 2022, at No3 Hawksview, but I am still being charged a basic electricity charge, a whole year later. I noted the comment on my last query, and your comment says there is no meter installed. THERE IS a meter installed. If you check my account, there are NO electricity charges. I purchase prepaid electricity every month. Somehow the records regarding my prepaid meter are incorrect on YOUR system. That doesn't mean there is no meter at the property. This needs to be sorted out please. This is now going on a whole year. It is unacceptable that nothing gets done to sort this matter out. If need be, send out a technician and you will SEE the meter. The basic electricity charge needs to be cancelled and refunded for the whole year, or until such time that SOMEONE sorts this out. I will keep on querying it, even if it takes the rest of my life, every month until someone does something about it. Send out a technician, sort it out. Correct YOUR info on my account, so that this charge can be cancelled and refunded. SIMPLE<br/><b>Journal Number</b>: [741490]<br/><b>Journal Amount</b>: [-R713.56] 27 3 27946 5 2 23 2 103 2/23/2023 1:00:35 PM 142360 3 2706 3
1054314 2/6/2023 3:46:59 PM 2/6/2023 3:47:00 PM IVR call:? Received call for ? for account undefined
1054313 2/6/2023 3:46:10 PM 2/6/2023 3:46:11 PM IVR call:? Received call for ? for account undefined
1054260 2/6/2023 3:17:10 PM 2/6/2023 3:17:11 PM IVR call:? Received call for ? for account undefined