Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
17400 5/26/2023 2:44:46 PM 5/26/2023 2:44:47 PM Under charge on electricity Meter was undercharging and when an investigation was done they found that the 2x fuses had blown. Account was corrected moving forward but the previous months not corrected. please see our BR data from our check meter on site 23 3 16826 5 2 23 2 111 973
1163133 48228 5/26/2023 2:42:03 PM 5/26/2023 2:42:04 PM IVR call: balance Received call for balance for account 10422824 undefined 7 2 7506 78
1163127 48227 5/26/2023 2:32:48 PM 5/26/2023 2:32:49 PM IVR call: balance Received call for balance for account 10020498 undefined 7 2 6093 78
17400 5/26/2023 2:32:04 PM 5/26/2023 2:32:06 PM tenant charged fire levy Tenant account 10419342 charged fire levy instead of the owner. we requesting that the fire levy be charged on owner account 23 3 33457 5 3 23 3 115 973
1163119 48226 5/26/2023 2:26:13 PM 5/26/2023 2:26:14 PM IVR call: balance Received call for balance for account 10442528 undefined 7 2 31244 78
1163111 48225 5/26/2023 2:19:27 PM 5/26/2023 2:19:28 PM IVR call: balance Received call for balance for account 10044776 undefined 7 2 11411 78
1163110 48224 5/26/2023 2:18:46 PM 5/26/2023 2:18:47 PM IVR call: balance Received call for balance for account 10050555 undefined 7 2 11413 78
1163093 48223 5/26/2023 2:11:45 PM 5/26/2023 2:11:46 PM IVR call: balance Received call for balance for account 10015994 undefined 7 2 32660 78
1163091 48222 5/26/2023 2:10:37 PM 5/26/2023 2:10:38 PM IVR call: balance Received call for balance for account 10015994 undefined 7 2 32660 78
1163083 48221 5/26/2023 2:00:33 PM 5/26/2023 2:00:34 PM IVR call: balance Received call for balance for account 10418820 undefined 7 2 7448 78
1163082 48220 5/26/2023 1:58:51 PM 5/26/2023 1:59:06 PM IVR call: statement Received call for statement for account 10213178 sent message: 42717 8 2 26832 79
1163079 48219 5/26/2023 1:58:17 PM 5/26/2023 1:58:18 PM IVR call:? Received call for ? for account 10213178 26832
1163076 48218 5/26/2023 1:55:54 PM 5/26/2023 1:55:55 PM IVR call: balance Received call for balance for account 10107916 undefined 7 2 23262 78
1163055 48217 5/26/2023 1:39:40 PM 5/26/2023 1:39:41 PM IVR call: balance Received call for balance for account 10277571 undefined 7 2 6231 78
1163054 48216 5/26/2023 1:38:08 PM 5/26/2023 1:38:09 PM IVR call: balance Received call for balance for account 10277571 undefined 7 2 6231 78
1163053 48215 5/26/2023 1:36:37 PM 5/26/2023 1:36:38 PM IVR call: balance Received call for balance for account 10357257 undefined 7 2 10470 78
1163051 48214 5/26/2023 1:34:37 PM 5/26/2023 1:34:38 PM IVR call: balance Received call for balance for account 10357257 undefined 7 2 10470 78
1163047 48213 5/26/2023 1:25:28 PM 5/26/2023 1:25:30 PM IVR call: balance Received call for balance for account 10028264 undefined 7 2 13691 78
1163021 48212 5/26/2023 1:04:23 PM 5/26/2023 1:04:24 PM IVR call: balance Received call for balance for account 10013380 undefined 7 2 6370 78
1163002 48211 5/26/2023 12:59:02 PM 5/26/2023 12:59:19 PM IVR call: statement Received call for statement for account 10332453 sent message: 42712 8 2 19956 79