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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
17400
LatestTicket
CreatedAt
5/26/2023 2:44:46 PM
UpdatedAt
5/26/2023 2:44:47 PM
Subject
Under charge on electricity
Description
Meter was undercharging and when an investigation was done they found that the 2x fuses had blown. Account was corrected moving forward but the previous months not corrected. please see our BR data from our check meter on site
Priority
Disposition
23
ConversationType
3
Parent
Account
16826
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
2
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
973
Updator
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