Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1062830 39098 2/14/2023 7:16:49 AM 2/14/2023 7:16:50 AM IVR call: balance Received call for balance for account 10381513 undefined 7 2 20105 78
1062829 39097 2/14/2023 7:16:45 AM 2/14/2023 7:16:47 AM IVR call: balance Received call for balance for account 10065706 undefined 7 2 17915 78
1062822 39096 2/14/2023 7:15:55 AM 2/14/2023 7:15:56 AM IVR call: balance Received call for balance for account 10065706 undefined 7 2 17915 78
39095 2/14/2023 7:12:12 AM 3/12/2023 12:33:45 PM Rates not charged in account The matter of rates not charged in the account was reported a long time and a valuator was to be sent but nothing has happened so far.<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#95462</div> 27 3 24492 5 2 23 8 118 3/12/2023 12:33:45 PM 214 3044 214
39095 2/14/2023 7:09:01 AM 3/12/2023 12:35:26 PM Water account query Water account query was lodged some time ago. Leakfinda has just replaced a leaking geyser as per attached document.<div><br></div><div>The matter of rates not charged in the account was reported a long time and a valuator was to be sent but nothing has happened so far. (This part of information is from query ref#95463 which was closed as two queries were opened under the same account number). Kindly attend to this component as well.</div> 23 3 24492 17 2 23 1 96 3044 214
39094 2/14/2023 6:46:51 AM 2/14/2023 6:46:52 AM High Water Reading Good day The Old APostolic Church requested a Rates clearance on the attached Account . We received the clearance and paid the amount of R19746.83 However our Lawyers reported to us that when the application was lodged at the High court the Water consumption showed outstanding on the account. Please rectificy this as we already sold the erf and and want to register the deed. Please assist to clear the High Water account so that we can proceed with the registration 23 3 30806 17 2 23 1 111 3043
39093 2/14/2023 6:32:10 AM 2/14/2023 6:32:13 AM water query,incorrect water readings taken. Water query,incorrect water readings taken. 6 3 30805 21 17 2 23 1 111 21
1062738 39092 2/14/2023 6:30:22 AM 2/14/2023 6:30:45 AM IVR call: statement Received call for statement for account 10442343 sent message: 35139 8 2 30803 79
1062715 39091 2/14/2023 6:17:58 AM 2/14/2023 6:18:22 AM IVR call: statement Received call for statement for account 10264534 sent message: 35137 8 2 2334 79
1062713 39090 2/14/2023 6:16:26 AM 2/14/2023 6:16:27 AM IVR call: balance Received call for balance for account 10324552 undefined 7 2 24060 78
1062711 39089 2/14/2023 6:15:21 AM 2/14/2023 6:15:23 AM IVR call: balance Received call for balance for account 10324552 undefined 7 2 24060 78
1062706 39088 2/14/2023 6:14:16 AM 2/14/2023 6:14:17 AM IVR call: balance Received call for balance for account 10064593 undefined 7 2 24058 78
39087 2/14/2023 6:14:13 AM 2/14/2023 6:14:17 AM Water Query Please apply 6 months policy for the period of 2020/10&nbsp; 6 3 30801 9 15 4 23 1 101 9
39084 2/14/2023 6:12:29 AM 3/12/2023 10:17:37 AM rates From Subject Received Size Categories ramm.rivendell@gmail.com RE: FME00821 Portion 68 - Feedback on Rates rebate calculation &amp; Refuse billed on farm Acc No's: 10331980 &amp;10331979 - RJ Masters. Mon 21:53 316 KB <div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#95452</div> 27 3 30799 5 2 23 8 118 3/12/2023 10:17:37 AM 214 3042 214
39084 2/14/2023 6:10:54 AM 3/12/2023 10:18:20 AM Rates From Subject Received Size Categories ramm.rivendell@gmail.com RE: FME00821 Portion 68 - Feedback on Rates rebate calculation &amp; Refuse billed on farm Acc No's: 10331980 &amp;10331979 - RJ Masters. Mon 21:53 316 KB <div><br></div><div><br></div> 23 3 30799 5 2 23 8 118 3042 214
1062695 39086 2/14/2023 6:09:32 AM 2/14/2023 6:09:33 AM IVR call: balance Received call for balance for account 10387146 undefined 7 2 13832 78
1062671 39085 2/14/2023 5:59:16 AM 2/14/2023 5:59:17 AM IVR call: balance Received call for balance for account 10341983 undefined 7 2 13555 78
1062670 39083 2/14/2023 5:58:14 AM 2/14/2023 5:58:15 AM IVR call: balance Received call for balance for account 10042281 undefined 7 2 13554 78
1062669 39082 2/14/2023 5:48:43 AM 2/14/2023 5:48:58 AM IVR call: statement Received call for statement for account 10332144 sent message: 35130 8 2 4007 79
1062662 39081 2/14/2023 5:42:36 AM 2/14/2023 5:42:37 AM IVR call: balance Received call for balance for account 10401450 undefined 7 2 28525 78