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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
39095
LatestTicket
CreatedAt
2/14/2023 7:12:12 AM
UpdatedAt
3/12/2023 12:33:45 PM
Subject
Rates not charged in account
Description
The matter of rates not charged in the account was reported a long time and a valuator was to be sent but nothing has happened so far.<div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#95462</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
24492
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
118
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 12:33:45 PM
Thread
ResolvedBy
214
WasCreatedByCustomer
HasIvrcall
Creator
3044
Updator
214