Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1787 | 2/22/2021 10:51:38 AM | 2/2/2022 12:28:44 PM | High water consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-22T10:51:40.893Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:15:08.527Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:04:11.877Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | |||||||||||||||||||||||
| 1786 | 2/22/2021 10:49:08 AM | 11/12/2021 11:53:46 AM | LATE TERMINATION | LATE TERMINATION<br><b>Journal Number</b>: [204725]<div><br></div><div><b>RESPONSE QRC</b>: Late termination, Journal{204725} </div> | 27 | 3 | 1693 | 74 | 2 | 23 | 77 | 107 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T10:49:15.688Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:14:40.672Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T11:51:17.823Z"}] | 6 | 122 | 230 | 11/12/2021 11:53:46 AM | 172 | 230 | ||||||||||||||||||||||
| 1784 | 2/22/2021 10:44:19 AM | 2/24/2022 11:08:12 AM | incorrect readings | latest reading taken 04/2021,current reading requested. | 27 | 3 | 1692 | 22 | 2 | 23 | 77 | 48 | [{"op":"R","uid":"22","un":"asandam","dt":"2021-02-22T10:44:21.060Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:01:26.464Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:02:32.887Z"}] | 77 | 48 | 2/24/2022 11:08:12 AM | 22 | 12 | |||||||||||||||||||||||
| 1785 | 2/22/2021 10:40:08 AM | 2/2/2022 12:28:44 PM | property sold | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 77 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-22T10:40:10.664Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:14:22.476Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:05:34.579Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | |||||||||||||||||||||||
| 1782 | 2/22/2021 9:49:56 AM | 3/2/2022 8:22:38 AM | WATER AND ELECTRICITY QUERY | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1691 | 37 | 2 | 23 | 2 | 44 | 744 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T09:50:03.706Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:13:57.625Z"}] | 9 | 123 | 20 | 3/2/2022 8:22:38 AM | 37 | 20 | |||||||||||||||||||||
| 1782 | 2/22/2021 9:49:45 AM | 2/22/2021 9:49:49 AM | 2 | 1691 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T09:49:54.162Z"}] | 37 | |||||||||||||||||||||||||||||||||||
| 1781 | 2/22/2021 9:45:17 AM | 3/2/2022 8:22:38 AM | WATER QUERY | WATER QUERY<div><br></div><div>no identifiable query...account in order </div> | 27 | 3 | 1690 | 37 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T09:45:24.877Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-24T06:47:45.711Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:13:31.895Z"}] | 1 | 96 | 11 | 3/2/2022 8:22:38 AM | 37 | 11 | ||||||||||||||||||||||
| 1780 | 2/22/2021 9:27:17 AM | 3/2/2022 8:22:38 AM | WATER QUERY | reading uptodate | 27 | 3 | 1689 | 37 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T09:27:25.206Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:16:50.718Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-21T07:17:49.423Z"}] | 77 | 44 | 3/2/2022 8:22:38 AM | 37 | 12 | |||||||||||||||||||||||
| 1779 | 2/22/2021 9:20:45 AM | 3/2/2022 8:22:38 AM | WATER QUERY | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1688 | 37 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T09:20:54.391Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:13:09.305Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T09:51:15.436Z"}] | 9 | 123 | 20 | 3/2/2022 8:22:38 AM | 37 | 20 | ||||||||||||||||||||||
| 1778 | 2/22/2021 9:11:08 AM | 3/2/2022 8:22:38 AM | WATER QUERY | WATER QUERY | 27 | 3 | 1687 | 37 | 2 | 23 | 1 | 67 | 740 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T09:11:16.789Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-23T10:30:07.072Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-23T10:36:33.356Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:12:46.746Z"}] | 1 | 101 | 13 | 3/2/2022 8:22:38 AM | 37 | 13 | |||||||||||||||||||||
| 1777 | 2/22/2021 8:32:56 AM | 5/27/2021 4:26:29 AM | water | testing | 4 | 3 | 75 | 2 | 23 | 1 | 97 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-02-22T08:30:56.998Z"}] | 1 | 97 | 5/27/2021 4:26:29 AM | 173 | 173 | ||||||||||||||||||||||||
| 1776 | 2/22/2021 8:26:44 AM | 3/2/2022 8:22:38 AM | WATER METER READING QUERY | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1686 | 37 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T08:26:52.395Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-02-22T08:26:16.832Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-02-22T08:26:35.297Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:12:17.494Z"}] | 9 | 123 | 20 | 3/2/2022 8:22:38 AM | 37 | 20 | ||||||||||||||||||||||
| 1775 | 2/22/2021 8:12:55 AM | 2/22/2021 8:12:57 AM | 2 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-22T08:13:03.153Z"}] | 33 | ||||||||||||||||||||||||||||||||||||
| 1773 | 2/22/2021 8:07:07 AM | 2/2/2022 12:28:44 PM | high water consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-22T08:07:10.116Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:11:58.557Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:06:59.350Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | |||||||||||||||||||||||
| 1772 | 2/22/2021 7:58:36 AM | 2/16/2022 9:04:39 AM | INTERIM REVERSAL | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 82 | 4 | 23 | 1 | 95 | [{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-02-22T07:58:38.488Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:11:40.265Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:08:12.424Z"}] | 9 | 123 | 14 | 2/16/2022 9:04:39 AM | 194 | 14 | |||||||||||||||||||||||
| 1774 | 2/22/2021 7:57:06 AM | 3/2/2022 8:22:38 AM | ELECTRICITY METER READING | Electricity readings updated 07/2021. | 27 | 3 | 1685 | 37 | 2 | 23 | 2 | 44 | 738 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T07:57:14.589Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:27:33.970Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:28:23.346Z"}] | 2 | 44 | 3/2/2022 8:22:38 AM | 37 | 12 | ||||||||||||||||||||||
| 1771 | 2/22/2021 7:53:00 AM | 2/2/2022 12:28:44 PM | high water consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-22T07:53:03.475Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:11:18.177Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:09:08.147Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | |||||||||||||||||||||||
| 1770 | 2/22/2021 7:46:41 AM | 3/2/2022 8:22:38 AM | WATER QUERY | WATER QUERY<div>Journal Done</div> | 27 | 3 | 1684 | 37 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T07:46:49.107Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-02-22T08:27:46.182Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T11:00:09.921Z"}] | 1 | 101 | 17 | 3/2/2022 8:22:38 AM | 37 | 17 | ||||||||||||||||||||||
| 1769 | 2/22/2021 7:35:57 AM | 3/2/2022 8:22:38 AM | WATER READING QUERY | <span style="background-color: rgb(255, 255, 255);">readings up-to-date</span> | 27 | 3 | 1683 | 37 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T07:36:05.282Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:52:13.794Z"}] | 77 | 44 | 3/2/2022 8:22:38 AM | 37 | 12 | |||||||||||||||||||||||
| 1764 | 2/22/2021 7:31:12 AM | 10/17/2021 9:31:24 AM | Water query - Water service is not billed | Water query - Water service is not billed<div>LATE TERMINATION DONE</div> | 27 | 3 | 1682 | 33 | 2 | 23 | 77 | 58 | [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-22T07:31:20.556Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T09:29:35.249Z"}] | 6 | 122 | 12 | 10/17/2021 9:31:24 AM | 33 | 12 |