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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1786
LatestTicket
CreatedAt
2/22/2021 10:49:08 AM
UpdatedAt
11/12/2021 11:53:46 AM
Subject
LATE TERMINATION
Description
LATE TERMINATION<br><b>Journal Number</b>: [204725]<div><br></div><div><b>RESPONSE QRC</b>: Late termination, Journal{204725}&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1693
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
77
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-22T10:49:15.688Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-28T13:14:40.672Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T11:51:17.823Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
230
ResolvedAt
11/12/2021 11:53:46 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
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230
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