Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1908 2/26/2021 9:47:26 AM 8/3/2022 9:20:00 AM WATER QUERY WATER QUERY<div>Consumtion still high to contact consumer&nbsp;</div><br/><b>Journal Number</b>: [892071] 24 3 1782 2 23 77 67 [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T09:47:28.765Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-16T10:11:24.398Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:16:48.600Z"}] 1 96 12 6
1906 2/26/2021 9:29:25 AM 8/15/2021 10:47:39 AM log query readings up-to-date 27 3 1781 39 2 23 1 44 819 [{"op":"R","uid":"39","un":"tembekas","dt":"2021-02-26T09:29:27.482Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:47:08.223Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:47:32.639Z"}] 1 44 8/15/2021 10:47:39 AM 39 12
1905 2/26/2021 9:20:31 AM 2/26/2021 9:20:42 AM 2 1780 [{"op":"R","uid":"33","un":"luxolon","dt":"2021-02-26T09:20:37.136Z"}] 33
1902 2/26/2021 8:38:46 AM 3/2/2022 8:22:38 AM WATER QUERY Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp; 4 3 1779 37 2 23 1 67 818 [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T08:39:13.959Z"},{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T08:41:02.711Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-14T10:03:46.864Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:16:22.065Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-14T07:45:59.799Z"}] 9 123 20 3/2/2022 8:22:38 AM 37 20
1901 2/26/2021 8:28:42 AM 2/2/2022 12:28:44 PM High water query &nbsp;<table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> 4 3 72 2 23 77 67 [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-26T08:29:25.888Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T09:53:40.012Z"}] 9 123 14 2/2/2022 12:28:44 PM 73 14
1900 2/26/2021 7:46:00 AM 3/2/2022 8:22:38 AM WATER QUERY Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp; 4 3 1778 37 3 23 77 67 [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T07:46:02.565Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:15:52.294Z"}] 9 123 20 3/2/2022 8:22:38 AM 37 20
1899 2/26/2021 7:26:36 AM 2/26/2021 7:26:38 AM 2 1777 [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T07:26:38.442Z"}] 37
1898 2/26/2021 7:18:17 AM 3/2/2022 8:22:38 AM WATER QUERY Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp; 27 3 1776 37 2 23 77 67 [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T07:18:28.615Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:15:31.417Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-02T12:10:13.333Z"}] 9 123 11 3/2/2022 8:22:38 AM 37 11
1897 2/26/2021 7:11:11 AM 2/23/2023 12:05:27 PM WATER QUERY six months policy applied.<br><b>Journal Number</b>: [439945]<div><br></div><div>Debt Write Off</div> 27 3 1775 15 2 23 77 67 [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T07:11:13.793Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:15:01.036Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-14T07:35:30.666Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-03T09:54:47.767Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-03T09:55:18.773Z"}] 1 101 12 2/23/2023 12:05:27 PM 17 17
1896 2/26/2021 7:03:30 AM 3/2/2022 8:22:38 AM RATES AND FIRE LEVY QUERY RATES AND FIRE LEVY QUERY<div><br></div><div>From Rates Dpt:</div><div><table border="0" cellpadding="0" cellspacing="0" width="547" style="border-collapse: collapse;width:410pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="547" style="height:15.0pt;width:410pt">No records for rezoning,&nbsp; Town Planning has confirmed&nbsp;</td></tr></tbody></table></div> 27 3 1774 37 2 23 77 64 [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T07:03:33.493Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-28T09:27:34.712Z"}] 77 64 3/2/2022 8:22:38 AM 37 3
1895 2/26/2021 6:54:03 AM 7/25/2022 8:25:13 AM LATE TERMINATION Account Terminated duplicate query 20476 27 3 1773 132 2 23 6 107 [{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T06:54:05.243Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:14:37.506Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:10:15.055Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T11:04:42.463Z"}] 6 122 20 7/25/2022 8:25:13 AM 12 12
1894 2/26/2021 6:16:10 AM 3/2/2022 9:17:59 AM log query Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp; 4 3 1772 36 2 23 77 44 [{"op":"R","uid":"36","un":"nomaromad","dt":"2021-02-26T06:16:12.625Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:13:58.224Z"}] 9 123 20 3/2/2022 9:17:59 AM 36 20
1893 2/26/2021 6:12:25 AM 2/26/2021 6:12:28 AM 2 [{"op":"R","uid":"36","un":"nomaromad","dt":"2021-02-26T06:12:28.522Z"}] 36
1892 2/26/2021 6:10:08 AM 2/26/2021 6:10:11 AM 1 [{"op":"R","uid":"36","un":"nomaromad","dt":"2021-02-26T06:10:11.422Z"}] 36
1890 2/25/2021 1:06:58 PM 2/24/2022 10:34:50 AM water query Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp; 27 3 1771 26 4 23 77 67 [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-25T13:07:00.513Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:13:37.274Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T06:55:49.260Z"}] 9 123 11 2/24/2022 10:34:50 AM 26 11
1889 2/25/2021 1:02:53 PM 2/24/2022 10:34:50 AM water query water query<div><br></div><div>6months adjustment 2018/11</div> 27 3 1770 26 2 23 77 67 [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-25T13:02:55.351Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-02-25T13:03:03.581Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-24T10:41:46.815Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:13:23.590Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-14T06:53:21.469Z"}] 1 96 11 2/24/2022 10:34:50 AM 26 11
1887 2/25/2021 12:18:16 PM 3/28/2022 6:33:19 AM water water leak credit 03/2019-07/2020 ave31<br><b>Journal Number</b>: [367061]<div>Journal released, Query Resolved</div> 27 3 1769 3 2 23 1 50 1196 [{"op":"R","uid":"12","un":"thembesas","dt":"2021-02-25T12:18:32.115Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-03-23T10:36:03.233Z"}] 1 50 3/28/2022 6:33:19 AM 3 3
1886 2/25/2021 11:36:03 AM 2/2/2022 12:28:44 PM Previous owner Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp; 4 3 72 2 23 6 107 [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-25T11:36:05.244Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:12:56.702Z"}] 9 123 20 2/2/2022 12:28:44 PM 73 20
1885 2/25/2021 11:29:08 AM 2/2/2022 12:28:44 PM Consolidate debt to indigent account Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp; 4 3 72 2 23 77 76 [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-25T11:29:10.159Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-21T07:37:16.646Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:12:29.781Z"}] 9 123 20 2/2/2022 12:28:44 PM 73 20
1884 2/25/2021 11:25:26 AM 2/2/2022 12:28:44 PM high water and electricity charges Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.&nbsp; 4 3 72 2 23 77 67 [{"op":"R","uid":"73","un":"nombongof","dt":"2021-02-25T11:25:29.341Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:12:01.862Z"}] 9 123 20 2/2/2022 12:28:44 PM 73 20