Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1895
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LatestTicket
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CreatedAt
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2/26/2021 6:54:03 AM
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UpdatedAt
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7/25/2022 8:25:13 AM
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Subject
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LATE TERMINATION
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Description
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Account Terminated duplicate query 20476
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1773
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OpenedBy
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AssignedTo
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132
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Region
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2
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Department
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23
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QueryType
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6
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"37","un":"sokanan","dt":"2021-02-26T06:54:05.243Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T10:14:37.506Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T07:10:15.055Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-14T11:04:42.463Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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122
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CreatedBy1
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UpdatedBy1
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20
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ResolvedAt
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7/25/2022 8:25:13 AM
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Thread
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ResolvedBy
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12
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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12