Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 2146 | 3/8/2021 9:58:50 AM | 3/2/2022 8:22:38 AM | WATER QUERY | <div style="text-align: left;">WATER QUERY</div> | 27 | 3 | 1967 | 37 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T09:55:21.632Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T10:03:46.929Z"}] | 77 | 67 | 3/2/2022 8:22:38 AM | 37 | 12 | |||||||||||||||||||||||
| 2145 | 3/8/2021 9:49:42 AM | 9/7/2022 10:57:59 AM | WATER QUERY CONSUMER SUBMITTED PLUMBERS LETTER | WATER QUERY CONSUMER SUBMITTED PLUMBERS LETTER<div>customer to re submit plumbers letter</div><br/><b>Journal Amount</b>: [-R20,915.22] | 27 | 3 | 1966 | 11 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T09:46:12.945Z"},{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T09:46:36.255Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-14T07:06:33.406Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-27T07:44:32.162Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:48:52.452Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T12:46:10.359Z"},{"op":"R","uid":"205","un":"zovuyod","dt":"2022-04-04T11:14:27.273Z"}] | 1 | 96 | 6 | 9/7/2022 10:57:52 AM | 127226 | 3 | 3 | |||||||||||||||||||||
| 2144 | 3/8/2021 9:33:47 AM | 2/24/2022 10:34:50 AM | late termination | late termination<div>ACCOUNT FINALIZED - REFUND IN PROCESS</div> | 27 | 3 | 1965 | 26 | 2 | 23 | 77 | 107 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T09:33:49.133Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-22T12:16:49.219Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-22T12:17:18.404Z"}] | 77 | 107 | 2/24/2022 10:34:50 AM | 26 | 2 | |||||||||||||||||||||||
| 2142 | 3/8/2021 9:23:23 AM | 2/2/2022 12:28:44 PM | high water consumption query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T09:23:10.628Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:49:15.752Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2141 | 3/8/2021 9:20:47 AM | 4/12/2022 9:43:30 AM | water query submitted a plumbers letter | water query submitted a plumbers letter<div><br></div><div>leak credit passed on account for period 2019/11-2020/10 and 6montrhs policy</div><br/><b>Journal Number</b>: [878467]<br/><b>Journal Amount</b>: [103519.97] | 27 | 3 | 1964 | 7 | 2 | 23 | 77 | 96 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T09:20:52.084Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T08:34:20.898Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:49:44.171Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-28T07:23:27.031Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-12-03T06:35:38.793Z"}] | 1 | 96 | 2 | 4/12/2022 9:43:30 AM | 7 | 2 | ||||||||||||||||||||||
| 2140 | 3/8/2021 9:12:57 AM | 3/8/2021 9:15:18 AM | 2 | 1963 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T09:10:21.723Z"}] | 37 | |||||||||||||||||||||||||||||||||||
| 2139 | 3/8/2021 9:03:08 AM | 3/22/2022 7:09:10 AM | water query | water query<br/><b>Journal Amount</b>: [67542.81] | 27 | 3 | 1962 | 2 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T09:03:10.254Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-05-19T14:16:40.746Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-05-19T14:18:03.884Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-05-19T14:18:35.484Z"}] | 1 | 96 | 3/22/2022 7:09:10 AM | 2 | 2 | |||||||||||||||||||||||
| 2138 | 3/8/2021 8:58:34 AM | 2/24/2022 10:34:50 AM | water query | water query | 27 | 3 | 1961 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T08:58:36.358Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T09:57:43.758Z"}] | 77 | 67 | 2/24/2022 10:34:50 AM | 26 | 12 | |||||||||||||||||||||||
| 2137 | 3/8/2021 8:55:49 AM | 2/2/2022 12:28:44 PM | Property sold | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 77 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T08:55:36.498Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:50:09.086Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T09:34:48.420Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | |||||||||||||||||||||||
| 2136 | 3/8/2021 8:54:31 AM | 2/24/2022 10:34:50 AM | water query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1960 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T08:54:33.150Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-17T09:14:23.219Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:52:04.565Z"}] | 9 | 123 | 20 | 2/24/2022 10:34:50 AM | 26 | 20 | ||||||||||||||||||||||
| 2135 | 3/8/2021 8:52:49 AM | 2/2/2022 12:28:44 PM | Debt consolidation | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 76 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T08:52:36.857Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:52:28.149Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2134 | 3/8/2021 8:48:38 AM | 2/2/2022 12:28:44 PM | high water consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 1 | 67 | 959 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T08:48:25.951Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:53:17.192Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | ||||||||||||||||||||||
| 2133 | 3/8/2021 8:46:52 AM | 2/2/2022 12:28:44 PM | high water consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-08T08:46:52.806Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:53:43.241Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:07:21.295Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T09:37:08.821Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | |||||||||||||||||||||||
| 2132 | 3/8/2021 8:39:59 AM | 4/12/2022 9:39:10 AM | WATER QUERY | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. <br/><b>Journal Number</b>: [709966] | 24 | 3 | 1959 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T08:36:30.303Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:54:01.056Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-02T12:31:58.518Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-02T13:12:54.839Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-02T13:39:08.450Z"}] | 9 | 123 | 4 | 4 | |||||||||||||||||||||||||
| 2130 | 3/8/2021 8:21:32 AM | 3/2/2022 8:22:38 AM | WATER QUERY | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1958 | 37 | 2 | 23 | 1 | 67 | 955 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T08:18:03.102Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:54:26.365Z"}] | 9 | 123 | 20 | 3/2/2022 8:22:38 AM | 37 | 20 | |||||||||||||||||||||
| 2126 | 3/8/2021 8:10:54 AM | 3/2/2022 8:22:38 AM | WATER QUERY 6 MONTHS POLICY | WATER QUERY 6 MONTHS POLICY<div><br></div><div>ACCOUNT DOES NOT QUALIFY FOR SIX MONTHS POLICY ADJUSTMENT</div> | 27 | 3 | 1957 | 37 | 4 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T08:07:28.441Z"},{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T08:07:47.271Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:54:48.594Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:06:33.188Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-19T06:54:15.241Z"}] | 1 | 101 | 15 | 3/2/2022 8:22:38 AM | 124224 | 37 | 15 | |||||||||||||||||||||
| 2128 | 3/8/2021 8:10:34 AM | 2/24/2022 10:34:50 AM | water query | water query<div>Journal Done</div> | 27 | 3 | 1956 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T08:10:57.138Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:43:28.463Z"}] | 1 | 96 | 17 | 2/24/2022 10:34:50 AM | 26 | 17 | ||||||||||||||||||||||
| 2127 | 3/8/2021 8:09:17 AM | 10/29/2021 8:55:19 AM | log query | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 1955 | 39 | 4 | 23 | 1 | 44 | 952 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-03-08T08:05:47.190Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:55:11.050Z"}] | 9 | 123 | 20 | 10/29/2021 8:55:19 AM | 39 | 20 | |||||||||||||||||||||
| 2125 | 3/8/2021 8:03:21 AM | 2/24/2022 10:34:50 AM | water query | water query<div>Journal Done</div> | 27 | 3 | 1954 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T08:03:24.225Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-08T08:03:50.786Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:15:13.860Z"}] | 1 | 101 | 17 | 2/24/2022 10:34:50 AM | 26 | 17 | ||||||||||||||||||||||
| 2124 | 3/8/2021 8:02:50 AM | 3/2/2022 8:22:38 AM | INCORRECT METER | readings up-to-date | 27 | 3 | 1953 | 37 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T07:59:22.232Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:38:22.537Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T10:38:50.224Z"}] | 77 | 44 | 3/2/2022 8:22:38 AM | 37 | 12 |