Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2126

LatestTicket

CreatedAt

3/8/2021 8:10:54 AM

UpdatedAt

3/2/2022 8:22:38 AM

Subject

WATER QUERY 6 MONTHS POLICY

Description

WATER QUERY 6 MONTHS POLICY<div><br></div><div>ACCOUNT DOES NOT QUALIFY FOR SIX MONTHS POLICY ADJUSTMENT</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

1957

OpenedBy

AssignedTo

37

Region

4

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T08:07:28.441Z"},{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-08T08:07:47.271Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T08:54:48.594Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:06:33.188Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-19T06:54:15.241Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

15

ResolvedAt

3/2/2022 8:22:38 AM

Thread

124224

ResolvedBy

37

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

15