Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 2273 | 3/10/2021 1:22:29 PM | 2/24/2022 10:34:50 AM | DUPLICATE WATER CHARGED | consumer states that they do not have a borehole on their property,kindly investigate and resolve.<div><br></div><div>account in order no cr due</div> | 27 | 3 | 2045 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-10T13:18:57.940Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-17T06:28:15.463Z"}] | 1 | 96 | 11 | 2/24/2022 10:34:50 AM | 26 | 11 | ||||||||||||||||||||||
| 2272 | 3/10/2021 12:52:13 PM | 2/24/2022 10:34:50 AM | high water consumption | consumer is querying high consumption of water. kindly investigate and resolve.<div>2020/09/13</div> | 27 | 3 | 2044 | 26 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-10T12:48:40.894Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T09:55:09.452Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-14T08:07:54.989Z"}] | 1 | 101 | 17 | 2/24/2022 10:34:50 AM | 26 | 17 | ||||||||||||||||||||||
| 2271 | 3/10/2021 11:44:05 AM | 2/2/2022 12:28:44 PM | High water consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T11:43:51.393Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:49:49.992Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:51:57.758Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2270 | 3/10/2021 11:42:24 AM | 2/2/2022 12:28:44 PM | High water consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 1 | 67 | 1050 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T11:42:09.831Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:50:25.386Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | ||||||||||||||||||||||
| 2269 | 3/10/2021 11:39:53 AM | 2/2/2022 12:28:44 PM | Debtor is the previous owner | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T11:39:40.033Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:50:53.020Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:52:32.981Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:53:51.532Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | |||||||||||||||||||||||
| 2268 | 3/10/2021 11:15:54 AM | 2/2/2022 12:28:44 PM | High water consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 1 | 67 | 1049 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T11:15:38.450Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:51:12.348Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:54:13.980Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | ||||||||||||||||||||||
| 2267 | 3/10/2021 11:07:21 AM | 2/2/2022 12:28:44 PM | High water consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T11:07:05.853Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:51:38.303Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2266 | 3/10/2021 11:02:25 AM | 2/2/2022 12:28:44 PM | High water consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 1 | 67 | 1047 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T11:02:10.328Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:52:02.173Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | ||||||||||||||||||||||
| 2265 | 3/10/2021 10:51:47 AM | 2/2/2022 12:28:44 PM | High water consumption query | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 1 | 67 | 1046 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T10:51:32.304Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:52:22.844Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:55:12.224Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:55:46.231Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | ||||||||||||||||||||||
| 2264 | 3/10/2021 10:43:40 AM | 4/12/2022 9:47:18 AM | high water consumption | consumer querying high consumption of 345kl taken on 2020/05/14. kindly investigate and resolve.<div>leak credit done</div><div><br></div><div>leak credit journal done 201910-202009 AV 26kl</div><br/><b>Journal Number</b>: [096053]<br/><b>Journal Amount</b>: [55189.36] | 27 | 3 | 2043 | 10 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-10T10:40:08.199Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T10:01:58.503Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T09:12:27.012Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:52:40.688Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:33:07.249Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-02-07T13:13:37.038Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-13T10:48:29.724Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-13T10:50:18.208Z"}] | 1 | 96 | 2 | 4/12/2022 9:47:18 AM | 10 | 2 | ||||||||||||||||||||||
| 2263 | 3/10/2021 10:37:10 AM | 2/2/2022 12:28:44 PM | High water consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T10:36:54.728Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:53:06.965Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2262 | 3/10/2021 10:34:13 AM | 3/2/2022 8:22:38 AM | WATER QUERY | WATER QUERY<div><br></div><div>account in order</div> | 27 | 3 | 2042 | 37 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-10T10:30:42.282Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-24T06:49:09.036Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:53:54.632Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:32:32.075Z"}] | 1 | 96 | 11 | 3/2/2022 8:22:38 AM | 37 | 11 | ||||||||||||||||||||||
| 2261 | 3/10/2021 10:27:14 AM | 3/2/2022 8:22:38 AM | WATER QUERY | WATER QUERY<div><br></div><div>METER CLOSED AND THERE WAS NO HIGH CONSUMPTION</div> | 27 | 3 | 2041 | 37 | 2 | 23 | 1 | 67 | 1042 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-10T10:23:43.463Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-17T10:11:36.431Z"}] | 1 | 96 | 11 | 3/2/2022 8:22:38 AM | 37 | 11 | |||||||||||||||||||||
| 2260 | 3/10/2021 10:26:11 AM | 3/28/2022 7:08:29 AM | 6 months policy journal done | 6 months policy journal done<br/><b>Journal Number</b>: [427839] | 27 | 3 | 2040 | 6 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-03-10T10:25:56.339Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:54:19.105Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:32:09.944Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-18T08:07:31.063Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-18T08:08:47.226Z"}] | 1 | 101 | 11 | 3/28/2022 7:08:29 AM | 6 | 11 | ||||||||||||||||||||||
| 2259 | 3/10/2021 10:22:48 AM | 2/2/2022 12:28:44 PM | High electricity charges | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 77 | 44 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T10:22:32.423Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:54:53.630Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:56:28.009Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:58:04.179Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | |||||||||||||||||||||||
| 2257 | 3/10/2021 10:17:20 AM | 2/2/2022 12:28:44 PM | high water consumption | Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query. | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T10:17:05.055Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:55:10.455Z"}] | 9 | 123 | 20 | 2/2/2022 12:28:44 PM | 73 | 20 | |||||||||||||||||||||||
| 2256 | 3/10/2021 10:10:05 AM | 3/2/2022 8:22:38 AM | WATER QUERY | account is in order. | 27 | 3 | 2039 | 37 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-10T10:06:34.971Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T07:31:18.448Z"}] | 1 | 101 | 12 | 3/2/2022 8:22:38 AM | 37 | 12 | ||||||||||||||||||||||
| 2254 | 3/10/2021 10:03:39 AM | 3/28/2022 7:10:22 AM | WATER QUERY | WATER QUERY<div>leak credit done for 202001-202007 av 24kl</div><br/><b>Journal Number</b>: [120406] | 24 | 3 | 2038 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"37","un":"sokanan","dt":"2021-03-10T10:00:08.796Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-31T08:16:28.689Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:55:41.680Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:31:48.766Z"}] | 1 | 96 | 20 | 20 | |||||||||||||||||||||||||
| 2253 | 3/10/2021 9:42:10 AM | 2/2/2022 12:28:44 PM | High water consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 1 | 67 | 1037 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T09:41:54.696Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:56:12.237Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T09:00:10.590Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T09:00:21.105Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 | ||||||||||||||||||||||
| 2252 | 3/10/2021 9:36:59 AM | 2/2/2022 12:28:44 PM | High water consumption | <table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="26" style="height:19.5pt"> <td height="26" class="xl65" width="668" style="height:19.5pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table> | 4 | 3 | 72 | 2 | 23 | 77 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-03-10T09:36:43.386Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:56:42.626Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T09:01:29.922Z"}] | 9 | 123 | 14 | 2/2/2022 12:28:44 PM | 73 | 14 |