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EscalationLevel
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IsOpen
Customer
2264
LatestTicket
CreatedAt
3/10/2021 10:43:40 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
high water consumption
Description
consumer querying high consumption of 345kl taken on 2020/05/14. kindly investigate and resolve.<div>leak credit done</div><div><br></div><div>leak credit journal done 201910-202009 AV 26kl</div><br/><b>Journal Number</b>: [096053]<br/><b>Journal Amount</b>: [55189.36]
Priority
Disposition
27
ConversationType
3
Parent
Account
2043
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
77
SubQueryType
67
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EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-03-10T10:40:08.199Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T10:01:58.503Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T09:12:27.012Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-29T07:52:40.688Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T08:33:07.249Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-02-07T13:13:37.038Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-13T10:48:29.724Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-13T10:50:18.208Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
4/12/2022 9:47:18 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
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2
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