Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1067581 39532 2/17/2023 11:17:10 AM 2/17/2023 11:17:36 AM IVR call: statement Received call for statement for account 10082399 sent message: 35586 8 2 30959 79
1067562 39531 2/17/2023 11:05:48 AM 2/17/2023 11:05:49 AM IVR call: balance Received call for balance for account 10116142 undefined 7 2 5698 78
1067559 39530 2/17/2023 11:04:58 AM 2/17/2023 11:04:59 AM IVR call: balance Received call for balance for account 10116142 undefined 7 2 5698 78
39528 2/17/2023 10:50:05 AM 2/17/2023 10:50:19 AM CHANGE OF OWNERSHIP QUERY Please note I sold this property in 2020 and this account is not for me.<div><br></div><div>Regards</div><div>Stephen Birkholtz</div><div>0834596366</div> 6 3 30956 18 5 2 23 6 122 18 18
1067480 39527 2/17/2023 10:41:14 AM 2/17/2023 10:41:31 AM IVR call: statement Received call for statement for account 10367158 sent message: 35583 8 2 30954 79
39526 2/17/2023 10:41:00 AM 2/17/2023 1:07:48 PM WATER WATER METER LEAK REPORTED TO W/W REF NO.78699 STILL PENDING 6 3 30953 114 17 2 23 1 96 142867 201 201
1067447 39525 2/17/2023 10:33:50 AM 2/17/2023 10:34:09 AM IVR call: statement Received call for statement for account 10154648 sent message: 35580 8 2 4389 79
1067443 39524 2/17/2023 10:32:28 AM 2/17/2023 10:32:29 AM IVR call:? Received call for ? for account 10154648 4389
1067442 39523 2/17/2023 10:32:11 AM 2/17/2023 10:32:13 AM IVR call: balance Received call for balance for account 10160153 undefined 7 2 15518 78
1067421 39522 2/17/2023 10:25:05 AM 2/17/2023 10:25:20 AM IVR call: statement Received call for statement for account 10355582 sent message: 35575 8 2 12740 79
1067393 39521 2/17/2023 10:15:13 AM 2/17/2023 10:15:14 AM IVR call: balance Received call for balance for account 10366682 undefined 7 2 30952 78
1067383 39519 2/17/2023 10:13:24 AM 2/17/2023 10:13:25 AM IVR call: balance Received call for balance for account 10355582 undefined 7 2 12740 78
1067380 39518 2/17/2023 10:10:15 AM 2/17/2023 10:10:16 AM IVR call: balance Received call for balance for account 10069869 undefined 7 2 20871 78
1067377 39517 2/17/2023 10:09:17 AM 2/17/2023 10:09:42 AM IVR call: statement Received call for statement for account 10108347 sent message: 35574 8 2 9124 79
1067374 39516 2/17/2023 10:07:46 AM 2/17/2023 10:07:47 AM IVR call: balance Received call for balance for account 10069869 undefined 7 2 20871 78
39511 2/17/2023 9:46:37 AM 2/17/2023 9:48:28 AM CHANGE OF OWNERSHIP QUERY From: Monique Dendy&nbsp;&nbsp;<div>Sent: 06 September 2022 10:22 AM</div><div>To: 'billingq@buffalocity.gov.za'&nbsp;</div><div>Cc: 'Roelof Janse van Vuuren' ; 'Enrico Contardo'&nbsp;</div><div>Subject: CHANGE OF OWNERSHIP - CONFIRMATION OF REGISTRATION - ERF 11647 EAST LONDON, STIRLING - ACCOUNT 10060320</div><div>Importance: High</div><div><br></div><div>Good day&nbsp;</div><div><br></div><div>Please see enclosed our letter dated 6 September 2022 for your attention.</div><div><br></div><div>Kind Regards / Vriendelike Groete</div><div>Monique Dendy</div><div>MTHEMBU &amp; VAN VUUREN</div><div>ATTORNEYS,CONVEYANCERS &amp; NOTARIES</div><div>11 Kenneth Kaunda Street / Straat</div><div>Bayswater</div><div>BLOEMFONTEIN</div><div>9301</div><div>P.O. Box / Posbus 3248, BLOEMFONTEIN 9300</div><div>T: 051 447 1565</div><div>C: 076 340 2263</div> 6 3 30945 18 5 2 23 6 122 18 18
39515 2/17/2023 9:43:10 AM 2/17/2023 9:43:15 AM late termination late termination 6 3 30950 110 4 2 23 1 113 205
39512 2/17/2023 9:40:14 AM 2/17/2023 9:40:27 AM Change sewerage from yearly charge to monthly charge Good day&nbsp;<div>Please read email below from the customer.</div><div><br></div><div>I have also previously - JAN 2016 -completed and handed in all the required paperwork required , in at your offices to change over the annual charge method for rates and sewerage - - - over to monthly as is the norm . I handed in two sets of identical paperwork at the desk as directed by your information officer . The ladies manning the desk accepted and knowledged that all was in order , and that it would be done . The rates were changed over to monthly - BUT NOT the sewerage charge.</div><div><br></div> 6 3 30947 128 5 2 23 93 117 226 226
39514 2/17/2023 9:39:46 AM 2/17/2023 9:39:50 AM later termination property sold in 2019 to new owner old owner still has billing on the account 6 3 30948 25 5 2 23 6 122 25
1067293 39513 2/17/2023 9:37:56 AM 2/17/2023 9:37:57 AM IVR call: balance Received call for balance for account 10290901 undefined 7 2 23329 78