Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
39512
LatestTicket
CreatedAt
2/17/2023 9:40:14 AM
UpdatedAt
2/17/2023 9:40:27 AM
Subject
Change sewerage from yearly charge to monthly charge
Description
Good day&nbsp;<div>Please read email below from the customer.</div><div><br></div><div>I have also previously - JAN 2016 -completed and handed in all the required paperwork required , in at your offices to change over the annual charge method for rates and sewerage - - - over to monthly as is the norm . I handed in two sets of identical paperwork at the desk as directed by your information officer . The ladies manning the desk accepted and knowledged that all was in order , and that it would be done . The rates were changed over to monthly - BUT NOT the sewerage charge.</div><div><br></div>
Priority
Disposition
6
ConversationType
3
Parent
Account
30947
OpenedBy
128
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
93
Subcategory
117
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
226
Updator
226