Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1067721 | 39552 | 2/17/2023 12:59:06 PM | 2/17/2023 12:59:20 PM | IVR call: statement | Received call for statement for account 10435271 sent message: 35610 | 8 | 2 | 12284 | 79 | ||||||||||||||||||||||||||||||||
| 1067718 | 39551 | 2/17/2023 12:57:23 PM | 2/17/2023 12:57:39 PM | IVR call: statement | Received call for statement for account 10419128 sent message: 35609 | 8 | 2 | 30140 | 79 | ||||||||||||||||||||||||||||||||
| 1067716 | 39550 | 2/17/2023 12:55:40 PM | 2/17/2023 12:55:41 PM | IVR call: balance | Received call for balance for account 10425197 undefined | 7 | 2 | 30970 | 78 | ||||||||||||||||||||||||||||||||
| 1067712 | 39549 | 2/17/2023 12:54:30 PM | 2/17/2023 12:54:31 PM | IVR call: balance | Received call for balance for account 10353878 undefined | 7 | 2 | 9202 | 78 | ||||||||||||||||||||||||||||||||
| 39548 | 2/17/2023 12:47:19 PM | 2/17/2023 12:47:41 PM | Water Query | Plumbers attached consumer fixed leak | 23 | 3 | 30969 | 144 | 17 | 3 | 23 | 1 | 96 | 778 | 778 | ||||||||||||||||||||||||||
| 39547 | 2/17/2023 12:37:10 PM | 2/17/2023 12:38:18 PM | WATER QUERY | WATER LEAK DUE TO THE PIPES THAT WERE STOLED. | 30 | 3 | 30968 | 215 | 3 | 1 | 96 | 1533 | 1533 | ||||||||||||||||||||||||||||
| 1067674 | 39546 | 2/17/2023 12:32:08 PM | 2/17/2023 12:32:09 PM | IVR call: balance | Received call for balance for account 10431699 undefined | 7 | 2 | 4252 | 78 | ||||||||||||||||||||||||||||||||
| 1067668 | 39545 | 2/17/2023 12:26:46 PM | 2/17/2023 12:27:11 PM | IVR call: statement | Received call for statement for account 10367158 sent message: 35602 | 8 | 2 | 30954 | 79 | ||||||||||||||||||||||||||||||||
| 1067646 | 39544 | 2/17/2023 11:56:43 AM | 2/17/2023 11:56:58 AM | IVR call: statement | Received call for statement for account 10177382 sent message: 35598 | 8 | 2 | 30966 | 79 | ||||||||||||||||||||||||||||||||
| 1067640 | 39542 | 2/17/2023 11:53:31 AM | 2/17/2023 11:53:47 AM | IVR call: statement | Received call for statement for account 10049771 sent message: 35597 | 8 | 2 | 30964 | 79 | ||||||||||||||||||||||||||||||||
| 39540 | 2/17/2023 11:46:36 AM | 2/17/2023 11:47:28 AM | water query | water query consumer fixed leaking pipe affidavit submitted date 17/02/2023. | 30 | 3 | 30963 | 141 | 3 | 1 | 96 | 239 | 239 | ||||||||||||||||||||||||||||
| 1067631 | 39541 | 2/17/2023 11:44:55 AM | 2/17/2023 11:44:56 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | ||||||||||||||||||||||||||||||||
| 1067612 | 39539 | 2/17/2023 11:35:16 AM | 2/17/2023 11:35:17 AM | IVR call: balance | Received call for balance for account 20147028 undefined | 7 | 2 | 28743 | 78 | ||||||||||||||||||||||||||||||||
| 1067609 | 39538 | 2/17/2023 11:33:19 AM | 2/17/2023 11:33:37 AM | IVR call: statement | Received call for statement for account 10092105 sent message: 35595 | 8 | 2 | 6561 | 79 | ||||||||||||||||||||||||||||||||
| 1067607 | 39537 | 2/17/2023 11:31:51 AM | 2/17/2023 11:31:51 AM | IVR call: balance | Received call for balance for account 10092105 undefined | 7 | 2 | 6561 | 78 | ||||||||||||||||||||||||||||||||
| 1067606 | 39536 | 2/17/2023 11:30:33 AM | 2/17/2023 11:30:34 AM | IVR call: balance | Received call for balance for account 10436994 undefined | 7 | 2 | 26405 | 78 | ||||||||||||||||||||||||||||||||
| 1067605 | 39535 | 2/17/2023 11:29:00 AM | 2/17/2023 11:29:01 AM | IVR call: balance | Received call for balance for account 10092105 undefined | 7 | 2 | 6561 | 78 | ||||||||||||||||||||||||||||||||
| 39534 | 2/17/2023 11:23:51 AM | 2/17/2023 11:23:54 AM | water | plumber's letter submitted | 6 | 3 | 30961 | 110 | 17 | 2 | 23 | 1 | 96 | 205 | |||||||||||||||||||||||||||
| 39520 | 2/17/2023 11:22:45 AM | 2/17/2023 11:22:48 AM | Electricity Amount Discrepancy | I bought electricity from my FNB banking app for R200 on the 4th of February. I then received a message that expressed that I got electricity that is worth R104.35 instead of the R200 that I paid using my banking app. | 23 | 3 | 30951 | 5 | 2 | 23 | 2 | 103 | 3073 | ||||||||||||||||||||||||||||
| 39533 | 2/17/2023 11:20:13 AM | 2/17/2023 11:20:16 AM | Garage was closed from 03 Oct 2022 to 22 Dec and acc is the same. | Garage was closed from 03 Oct to 22 Dec 2022 but account still the same.<div><br></div> | 6 | 3 | 30960 | 21 | 17 | 4 | 23 | 1 | 111 | 21 |