Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 401391 | 4610 | 5/27/2021 11:51:22 AM | 5/27/2021 11:51:23 AM | IVR call: balance | Received call for balance for account 10036014 undefined | 3918 | 5/27/2021 11:51:23 AM | ||||||||||||||||||||||||||||||||||
| 401390 | 4609 | 5/27/2021 11:51:20 AM | 5/27/2021 11:51:20 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 3916 | 5/27/2021 11:51:20 AM | ||||||||||||||||||||||||||||||||||
| 401385 | 4608 | 5/27/2021 11:50:03 AM | 5/27/2021 11:50:03 AM | IVR call: balance | Received call for balance for account 10036014 undefined | 3918 | 5/27/2021 11:50:03 AM | ||||||||||||||||||||||||||||||||||
| 401374 | 4607 | 5/27/2021 11:47:56 AM | 5/27/2021 11:48:00 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 3916 | 5/27/2021 11:48:00 AM | ||||||||||||||||||||||||||||||||||
| 401371 | 4606 | 5/27/2021 11:46:09 AM | 5/27/2021 11:46:10 AM | IVR call: balance | Received call for balance for account 10000727 undefined | 3917 | 5/27/2021 11:46:10 AM | ||||||||||||||||||||||||||||||||||
| 401362 | 4605 | 5/27/2021 11:41:50 AM | 5/27/2021 11:41:50 AM | IVR call: balance | Received call for balance for account 10072750 undefined | 3916 | 5/27/2021 11:41:50 AM | ||||||||||||||||||||||||||||||||||
| 401359 | 4604 | 5/27/2021 11:41:37 AM | 5/27/2021 11:41:37 AM | IVR call:$6 | Received call for $697 for account 10286184 | 3915 | 5/27/2021 11:41:37 AM | ||||||||||||||||||||||||||||||||||
| 401355 | 4603 | 5/27/2021 11:40:07 AM | 5/27/2021 11:40:07 AM | IVR call: balance | Received call for balance for account 10011261 undefined | 3914 | 5/27/2021 11:40:07 AM | ||||||||||||||||||||||||||||||||||
| 401342 | 4602 | 5/27/2021 11:38:31 AM | 5/27/2021 11:38:32 AM | IVR call: balance | Received call for balance for account 10363244 undefined | 3913 | 5/27/2021 11:38:32 AM | ||||||||||||||||||||||||||||||||||
| 401327 | 4601 | 5/27/2021 11:31:52 AM | 5/27/2021 11:31:52 AM | IVR call: balance | Received call for balance for account 10000253 undefined | 3912 | 5/27/2021 11:31:52 AM | ||||||||||||||||||||||||||||||||||
| 4600 | 5/27/2021 11:28:14 AM | 5/31/2022 2:02:43 PM | water query | Plumbers letter for repairs dated Aug 2021 received<br/><b>Journal Number</b>: [795586]<br/><b>Journal Amount</b>: [-R4476.51] | 27 | 3 | 3911 | 17 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"26","un":"nobulalim","dt":"2021-05-27T11:27:47.965Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-20T08:34:32.446Z"},{"op":"R","uid":"971","un":"test_frontline","dt":"2022-05-20T08:51:59.905Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2022-05-20T12:38:52.677Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2022-05-20T12:41:20.097Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2022-05-20T13:13:53.884Z"}] | 1 | 96 | 10 | 5/31/2022 2:02:34 PM | 129641 | 3 | 3 | |||||||||||||||||||||
| 401296 | 4599 | 5/27/2021 11:23:28 AM | 5/27/2021 11:23:29 AM | IVR call: balance | Received call for balance for account 10362715 undefined | 3910 | 5/27/2021 11:23:29 AM | ||||||||||||||||||||||||||||||||||
| 401289 | 4598 | 5/27/2021 11:16:21 AM | 5/27/2021 11:16:22 AM | IVR call: balance | Received call for balance for account 10362715 undefined | 3910 | 5/27/2021 11:16:22 AM | ||||||||||||||||||||||||||||||||||
| 401287 | 4597 | 5/27/2021 11:14:45 AM | 5/27/2021 11:14:47 AM | IVR call: balance | Received call for balance for account 10362715 undefined | 3910 | 5/27/2021 11:14:47 AM | ||||||||||||||||||||||||||||||||||
| 401275 | 4596 | 5/27/2021 11:07:26 AM | 5/27/2021 11:07:28 AM | IVR call: balance | Received call for balance for account 10396698 undefined | 3909 | 5/27/2021 11:07:28 AM | ||||||||||||||||||||||||||||||||||
| 401245 | 4595 | 5/27/2021 10:47:35 AM | 5/27/2021 10:47:37 AM | IVR call: balance | Received call for balance for account 10176124 undefined | 3905 | 5/27/2021 10:47:37 AM | ||||||||||||||||||||||||||||||||||
| 401240 | 4594 | 5/27/2021 10:46:34 AM | 5/27/2021 10:46:35 AM | IVR call: balance | Received call for balance for account 10176124 undefined | 3905 | 5/27/2021 10:46:35 AM | ||||||||||||||||||||||||||||||||||
| 401229 | 4593 | 5/27/2021 10:44:18 AM | 5/27/2021 10:44:19 AM | IVR call: balance | Received call for balance for account 10059993 undefined | 3906 | 5/27/2021 10:44:19 AM | ||||||||||||||||||||||||||||||||||
| 401227 | 4592 | 5/27/2021 10:44:11 AM | 5/27/2021 10:44:11 AM | IVR call:$5 | Received call for $696 for account 10351651 | 3908 | 5/27/2021 10:44:11 AM | ||||||||||||||||||||||||||||||||||
| 401228 | 4591 | 5/27/2021 10:44:03 AM | 5/27/2021 10:44:03 AM | IVR call:$4 | Received call for $695 for account 10227826 | 3907 | 5/27/2021 10:44:03 AM |