Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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4600
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LatestTicket
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CreatedAt
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5/27/2021 11:28:14 AM
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UpdatedAt
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5/31/2022 2:02:43 PM
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Subject
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water query
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Description
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Plumbers letter for repairs dated Aug 2021 received<br/><b>Journal Number</b>: [795586]<br/><b>Journal Amount</b>: [-R4476.51]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3911
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-05-27T11:27:47.965Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-20T08:34:32.446Z"},{"op":"R","uid":"971","un":"test_frontline","dt":"2022-05-20T08:51:59.905Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2022-05-20T12:38:52.677Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2022-05-20T12:41:20.097Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2022-05-20T13:13:53.884Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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10
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ResolvedAt
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5/31/2022 2:02:34 PM
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Thread
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129641
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3