Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 402802 | 4793 | 5/28/2021 4:37:21 PM | 5/28/2021 4:37:22 PM | IVR call:$102 | Received call for $793 for account 10212024 | 4052 | 5/28/2021 4:37:22 PM | ||||||||||||||||||||||||||||||||||
| 402801 | 4792 | 5/28/2021 4:36:26 PM | 5/28/2021 4:36:26 PM | IVR call:$101 | Received call for $792 for account 10212024 | 4052 | 5/28/2021 4:36:26 PM | ||||||||||||||||||||||||||||||||||
| 402728 | 4791 | 5/28/2021 1:56:30 PM | 5/28/2021 1:56:30 PM | IVR call:$100 | Received call for $791 for account 10416083 | 4051 | 5/28/2021 1:56:30 PM | ||||||||||||||||||||||||||||||||||
| 402723 | 4790 | 5/28/2021 1:55:23 PM | 5/28/2021 1:55:24 PM | IVR call:$99 | Received call for $790 for account 10365915 | 4050 | 5/28/2021 1:55:24 PM | ||||||||||||||||||||||||||||||||||
| 402721 | 4789 | 5/28/2021 1:54:26 PM | 5/28/2021 1:54:26 PM | IVR call:$98 | Received call for $789 for account 10402103 | 4049 | 5/28/2021 1:54:26 PM | ||||||||||||||||||||||||||||||||||
| 402719 | 4788 | 5/28/2021 1:54:11 PM | 5/28/2021 1:54:12 PM | IVR call:$97 | Received call for $788 for account 10255308 | 4018 | 5/28/2021 1:54:12 PM | ||||||||||||||||||||||||||||||||||
| 402716 | 4787 | 5/28/2021 1:53:27 PM | 5/28/2021 1:53:27 PM | IVR call:$96 | Received call for $787 for account 10260066 | 4048 | 5/28/2021 1:53:27 PM | ||||||||||||||||||||||||||||||||||
| 402715 | 4786 | 5/28/2021 1:52:28 PM | 5/28/2021 1:52:28 PM | IVR call:$95 | Received call for $786 for account 10260062 | 4047 | 5/28/2021 1:52:28 PM | ||||||||||||||||||||||||||||||||||
| 402712 | 4785 | 5/28/2021 1:51:00 PM | 5/28/2021 1:51:00 PM | IVR call:$94 | Received call for $785 for account 10260065 | 4046 | 5/28/2021 1:51:00 PM | ||||||||||||||||||||||||||||||||||
| 402709 | 4784 | 5/28/2021 1:49:56 PM | 5/28/2021 1:49:57 PM | IVR call:$93 | Received call for $784 for account 10260068 | 4045 | 5/28/2021 1:49:57 PM | ||||||||||||||||||||||||||||||||||
| 402708 | 4783 | 5/28/2021 1:49:03 PM | 5/28/2021 1:49:03 PM | IVR call:$92 | Received call for $783 for account 10383477 | 4044 | 5/28/2021 1:49:03 PM | ||||||||||||||||||||||||||||||||||
| 402707 | 4782 | 5/28/2021 1:48:50 PM | 5/28/2021 1:48:50 PM | IVR call:$91 | Received call for $782 for account 10388771 | 4043 | 5/28/2021 1:48:50 PM | ||||||||||||||||||||||||||||||||||
| 402706 | 4781 | 5/28/2021 1:47:53 PM | 5/28/2021 1:47:53 PM | IVR call:$90 | Received call for $781 for account 10155821 | 2006 | 5/28/2021 1:47:53 PM | ||||||||||||||||||||||||||||||||||
| 402705 | 4780 | 5/28/2021 1:46:33 PM | 5/28/2021 1:46:50 PM | IVR call: statement | Received call for statement for account 10359274 undefined | 4042 | 5/28/2021 1:46:50 PM | ||||||||||||||||||||||||||||||||||
| 402704 | 4779 | 5/28/2021 1:45:12 PM | 5/28/2021 1:45:12 PM | IVR call:$89 | Received call for $780 for account 10035612 | 4041 | 5/28/2021 1:45:12 PM | ||||||||||||||||||||||||||||||||||
| 402698 | 4778 | 5/28/2021 1:43:58 PM | 5/28/2021 1:44:15 PM | IVR call: statement | Received call for statement for account 10410258 undefined | 4040 | 5/28/2021 1:44:15 PM | ||||||||||||||||||||||||||||||||||
| 402674 | 4777 | 5/28/2021 1:34:57 PM | 5/28/2021 1:34:58 PM | IVR call:$88 | Received call for $779 for account 10382900 | 4039 | 5/28/2021 1:34:58 PM | ||||||||||||||||||||||||||||||||||
| 402670 | 4776 | 5/28/2021 1:33:16 PM | 5/28/2021 1:33:16 PM | IVR call:$87 | Received call for $778 for account 20363974 | 4038 | 5/28/2021 1:33:16 PM | ||||||||||||||||||||||||||||||||||
| 402644 | 4775 | 5/28/2021 1:12:19 PM | 5/28/2021 1:12:19 PM | IVR call:$86 | Received call for $777 for account 10038337 | 945 | 5/28/2021 1:12:19 PM | ||||||||||||||||||||||||||||||||||
| 4774 | 5/28/2021 1:06:36 PM | 5/31/2021 7:50:38 AM | SIX MONTHS POLICY | SIX MONTHS POLICY ADJUSTMENT 2020-10 BILLING<br/><b>Journal Number</b>: [BJ71775349]<br/><b>Journal Amount</b>: [-R27,545.42] | 27 | 3 | 4037 | 74 | 2 | 23 | 1 | 95 | [{"op":"R","uid":"15","un":"chumab","dt":"2021-05-28T13:06:44.476Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-29T06:48:40.732Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-05-31T07:50:17.372Z"}] | 1 | 95 | 5/31/2021 7:50:38 AM | 172 | 3 |