Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 406010 | 5065 | 6/1/2021 12:11:06 PM | 6/1/2021 12:11:29 PM | IVR call: statement | Received call for statement for account 10345139 sent message: 65 | 8 | 2 | 4247 | 79 | 79 | 6/1/2021 12:11:29 PM | 115794 | |||||||||||||||||||||||||||||
| 5064 | 6/1/2021 12:08:27 PM | 3/28/2022 7:07:05 AM | INTEREST REVERSAL | Interest reversal from 202102-202104, manual journal pending approval.<br/><b>Journal Number</b>: [193923] | 24 | 3 | 4246 | 2 | 23 | 12 | 108 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-01T12:08:29.644Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T07:16:08.584Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T10:46:29.700Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T08:48:12.176Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T08:39:13.982Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-31T07:00:57.552Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-09-21T08:59:19.838Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:35:18.730Z"}] | 12 | 108 | 2 | ||||||||||||||||||||||||||
| 406000 | 5063 | 6/1/2021 12:05:03 PM | 6/1/2021 12:05:05 PM | IVR call: balance | Received call for balance for account 10225101 undefined | 7 | 2 | 1347 | 78 | 78 | 6/1/2021 12:05:05 PM | ||||||||||||||||||||||||||||||
| 405987 | 5062 | 6/1/2021 11:54:07 AM | 6/1/2021 11:54:08 AM | IVR call: balance | Received call for balance for account 10057962 undefined | 7 | 2 | 4245 | 78 | 78 | 6/1/2021 11:54:08 AM | ||||||||||||||||||||||||||||||
| 405986 | 5061 | 6/1/2021 11:54:01 AM | 6/1/2021 11:54:25 AM | IVR call: statement | Received call for statement for account 10276501 sent message: 64 | 8 | 2 | 4244 | 79 | 79 | 6/1/2021 11:54:25 AM | 115793 | |||||||||||||||||||||||||||||
| 405976 | 5060 | 6/1/2021 11:43:52 AM | 6/1/2021 11:43:54 AM | IVR call: balance | Received call for balance for account 10070400 undefined | 7 | 2 | 4243 | 78 | 78 | 6/1/2021 11:43:54 AM | ||||||||||||||||||||||||||||||
| 405975 | 5059 | 6/1/2021 11:42:59 AM | 6/1/2021 11:43:00 AM | IVR call: balance | Received call for balance for account 10028202 undefined | 7 | 2 | 4242 | 78 | 78 | 6/1/2021 11:43:00 AM | ||||||||||||||||||||||||||||||
| 405973 | 5059 | 6/1/2021 11:41:36 AM | 6/1/2021 11:41:38 AM | IVR call: balance | Received call for balance for account 10028202 undefined | 7 | 2 | 4242 | 78 | 78 | 6/1/2021 11:41:38 AM | ||||||||||||||||||||||||||||||
| 405967 | 5058 | 6/1/2021 11:40:09 AM | 6/1/2021 11:40:11 AM | IVR call: balance | Received call for balance for account 10028208 undefined | 7 | 2 | 4241 | 78 | 78 | 6/1/2021 11:40:11 AM | ||||||||||||||||||||||||||||||
| 405957 | 5057 | 6/1/2021 11:36:24 AM | 6/1/2021 11:36:48 AM | IVR call: statement | Received call for statement for account 10420640 sent message: 63 | 8 | 2 | 4240 | 79 | 79 | 6/1/2021 11:36:48 AM | 115792 | |||||||||||||||||||||||||||||
| 405955 | 5056 | 6/1/2021 11:35:27 AM | 6/1/2021 11:35:29 AM | IVR call: balance | Received call for balance for account 10238472 undefined | 7 | 2 | 4239 | 78 | 78 | 6/1/2021 11:35:29 AM | ||||||||||||||||||||||||||||||
| 405949 | 4972 | 6/1/2021 11:30:42 AM | 6/1/2021 11:30:42 AM | IVR call: balance | Received call for balance for account 10409410 undefined | 7 | 2 | 4163 | 78 | 78 | 6/1/2021 11:30:42 AM | ||||||||||||||||||||||||||||||
| 405948 | 5055 | 6/1/2021 11:29:49 AM | 6/1/2021 11:30:13 AM | IVR call: statement | Received call for statement for account 10114595 sent message: 62 | 8 | 2 | 4238 | 79 | 79 | 6/1/2021 11:30:13 AM | 115791 | |||||||||||||||||||||||||||||
| 405947 | 5055 | 6/1/2021 11:28:41 AM | 6/1/2021 11:28:43 AM | IVR call: balance | Received call for balance for account 10114595 undefined | 7 | 2 | 4238 | 78 | 78 | 6/1/2021 11:28:43 AM | ||||||||||||||||||||||||||||||
| 405946 | 5054 | 6/1/2021 11:27:14 AM | 6/1/2021 11:27:16 AM | IVR call: balance | Received call for balance for account 10396685 undefined | 7 | 2 | 4237 | 78 | 78 | 6/1/2021 11:27:16 AM | ||||||||||||||||||||||||||||||
| 405914 | 5053 | 6/1/2021 11:07:11 AM | 6/1/2021 11:07:29 AM | IVR call: statement | Received call for statement for account 10430136 sent message: 61 | 8 | 2 | 4236 | 79 | 79 | 6/1/2021 11:07:29 AM | 115790 | |||||||||||||||||||||||||||||
| 405897 | 5052 | 6/1/2021 11:00:18 AM | 6/1/2021 11:00:18 AM | IVR call:$174 | Received call for $865 for account 10374881 | 4235 | 6/1/2021 11:00:18 AM | ||||||||||||||||||||||||||||||||||
| 405890 | 5051 | 6/1/2021 10:57:31 AM | 6/1/2021 10:57:57 AM | IVR call: statement | Received call for statement for account 10060354 sent message: 60 | 8 | 2 | 4234 | 79 | 79 | 6/1/2021 10:57:57 AM | 115789 | |||||||||||||||||||||||||||||
| 5050 | 6/1/2021 10:54:37 AM | 11/3/2021 8:46:17 AM | Late termination | Late termination and manual journal pending approval. | 27 | 3 | 4233 | 75 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-01T10:54:38.841Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T08:45:56.519Z"}] | 1 | 50 | 11 | 11/3/2021 8:46:17 AM | 173 | 11 | ||||||||||||||||||||||
| 405868 | 5049 | 6/1/2021 10:41:40 AM | 6/1/2021 10:41:42 AM | IVR call: balance | Received call for balance for account 10375627 undefined | 7 | 2 | 4232 | 78 | 78 | 6/1/2021 10:41:42 AM |