Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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5064
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LatestTicket
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CreatedAt
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6/1/2021 12:08:27 PM
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UpdatedAt
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3/28/2022 7:07:05 AM
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Subject
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INTEREST REVERSAL
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Description
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Interest reversal from 202102-202104, manual journal pending approval.<br/><b>Journal Number</b>: [193923]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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4246
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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12
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SubQueryType
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108
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-01T12:08:29.644Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T07:16:08.584Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-05T10:46:29.700Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T08:48:12.176Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T08:39:13.982Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-31T07:00:57.552Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-09-21T08:59:19.838Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:35:18.730Z"}]
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CreatedBy
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UpdatedBy
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Category
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12
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Subcategory
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108
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2