Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 407371 | 5145 | 6/2/2021 10:50:46 AM | 11/15/2021 6:38:06 AM | IVR call: statement | Received call for statement for account 10357427 sent message: 88 | 8 | 2 | 4327 | 79 | [{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-15T06:36:51.140Z"}] | 79 | 11/15/2021 6:38:06 AM | 115817 | 3 | |||||||||||||||||||||||||||
| 5144 | 6/2/2021 10:15:11 AM | 2/12/2022 9:32:23 AM | Leak letter | leak affidavit submitted by consumer and filed.<div><br></div><div> debt written off, account inorder.</div> | 27 | 3 | 4326 | 15 | 3 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T10:14:34.540Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T10:16:19.047Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-12T09:30:44.599Z"}] | 1 | 96 | 6 | 2/12/2022 9:32:23 AM | 15 | 6 | ||||||||||||||||||||||
| 5143 | 6/2/2021 10:09:01 AM | 2/12/2022 8:50:11 AM | Leak letter | Leak affidavit has been submitted by the consumer and filed. | 30 | 3 | 4325 | 3 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T10:08:24.416Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T08:50:11.957Z"}] | 1 | 96 | 13 | ||||||||||||||||||||||||||
| 407300 | 5142 | 6/2/2021 10:07:37 AM | 6/2/2021 10:07:58 AM | IVR call: statement | Received call for statement for account 20448219 sent message: 87 | 8 | 2 | 4324 | 79 | 79 | 6/2/2021 10:07:58 AM | 115816 | |||||||||||||||||||||||||||||
| 5139 | 6/2/2021 10:05:31 AM | 3/28/2022 7:10:22 AM | Leak letter | The consumer has submitted an affidavit for the leak<br/><b>Journal Number</b>: [768845] | 24 | 3 | 4323 | 3 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T10:04:54.650Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-13T06:34:36.324Z"}] | 1 | 96 | 13 | 13 | |||||||||||||||||||||||||
| 407293 | 5141 | 6/2/2021 10:05:09 AM | 11/28/2021 9:13:44 AM | IVR call: statement | Received call for statement for account 10018877 sent message: 86 | 4 | 2 | 3157 | 79 | [{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-28T09:13:17.357Z"}] | 78 | 10 | 11/28/2021 9:13:44 AM | 115815 | 10 | ||||||||||||||||||||||||||
| 407289 | 5140 | 6/2/2021 10:04:06 AM | 6/2/2021 10:04:24 AM | IVR call: statement | Received call for statement for account 10364580 sent message: 85 | 8 | 2 | 4322 | 79 | 79 | 6/2/2021 10:04:24 AM | 115814 | |||||||||||||||||||||||||||||
| 407287 | 5138 | 6/2/2021 10:03:15 AM | 6/2/2021 10:03:38 AM | IVR call: statement | Received call for statement for account 10419479 sent message: 84 | 8 | 2 | 4321 | 79 | 79 | 6/2/2021 10:03:38 AM | 115813 | |||||||||||||||||||||||||||||
| 407283 | 5138 | 6/2/2021 10:02:17 AM | 6/2/2021 10:02:18 AM | IVR call: balance | Received call for balance for account 10419479 undefined | 7 | 2 | 4321 | 78 | 78 | 6/2/2021 10:02:18 AM | ||||||||||||||||||||||||||||||
| 5137 | 6/2/2021 9:56:44 AM | 7/2/2022 9:30:03 AM | Leak letter | The consumer has submitted an affidavit for leak.<div><br></div><div>debt write off on account</div> | 27 | 3 | 4320 | 7 | 3 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T09:56:07.888Z"}] | 1 | 96 | 7/2/2022 9:30:02 AM | 11 | 11 | |||||||||||||||||||||||
| 407260 | 5136 | 6/2/2021 9:54:26 AM | 6/2/2021 9:54:46 AM | IVR call: statement | Received call for statement for account 10292886 sent message: 83 | 8 | 2 | 4319 | 79 | 79 | 6/2/2021 9:54:46 AM | 115812 | |||||||||||||||||||||||||||||
| 407258 | 4872 | 6/2/2021 9:53:04 AM | 6/2/2021 9:53:04 AM | IVR call: balance | Received call for balance for account 10378425 undefined | 7 | 2 | 4071 | 78 | 78 | 6/2/2021 9:53:04 AM | ||||||||||||||||||||||||||||||
| 407255 | 5097 | 6/2/2021 9:49:53 AM | 6/2/2021 9:49:53 AM | IVR call: balance | Received call for balance for account 10239270 undefined | 7 | 2 | 4272 | 78 | 78 | 6/2/2021 9:49:53 AM | ||||||||||||||||||||||||||||||
| 407247 | 5135 | 6/2/2021 9:48:24 AM | 6/2/2021 9:48:25 AM | IVR call: balance | Received call for balance for account 10413558 undefined | 7 | 2 | 4318 | 78 | 78 | 6/2/2021 9:48:25 AM | ||||||||||||||||||||||||||||||
| 407222 | 5133 | 6/2/2021 9:36:51 AM | 6/2/2021 9:36:52 AM | IVR call: balance | Received call for balance for account 10057198 undefined | 7 | 2 | 4315 | 78 | 78 | 6/2/2021 9:36:52 AM | ||||||||||||||||||||||||||||||
| 5134 | 6/2/2021 9:35:47 AM | 6/2/2021 9:36:49 AM | Leak letter | Leak letter submitted. | 27 | 3 | 4317 | 75 | 3 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T09:35:10.376Z"}] | 1 | 96 | 6/2/2021 9:36:49 AM | 173 | 173 | |||||||||||||||||||||||
| 407213 | 6/2/2021 9:35:01 AM | 6/2/2021 9:35:01 AM | IVR call:$184 | Received call for $875 for account undefined | 6/2/2021 9:35:01 AM | ||||||||||||||||||||||||||||||||||||
| 5132 | 6/2/2021 9:34:00 AM | 7/2/2022 8:27:29 AM | log query | incorrect readings from December 2020 | 27 | 3 | 4316 | 7 | 2 | 23 | 1 | 44 | [{"op":"R","uid":"39","un":"tembekas","dt":"2021-06-02T09:33:23.468Z"}] | 1 | 44 | 7/2/2022 8:27:28 AM | 134272 | 11 | 11 | ||||||||||||||||||||||
| 407207 | 5133 | 6/2/2021 9:31:32 AM | 6/2/2021 9:31:33 AM | IVR call: balance | Received call for balance for account 10057198 undefined | 7 | 2 | 4315 | 78 | 78 | 6/2/2021 9:31:33 AM | ||||||||||||||||||||||||||||||
| 5131 | 6/2/2021 9:27:02 AM | 2/12/2022 8:43:58 AM | Leak | Zanele Duze submitted a green card for consumer flagging the account for leak. a leak affidavit has also been submitted by the consumer. | 27 | 3 | 4314 | 74 | 3 | 23 | 1 | 96 | [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T09:26:26.071Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T09:32:10.186Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T12:28:07.147Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T08:42:45.281Z"}] | 1 | 96 | 13 | 2/12/2022 8:43:58 AM | 172 | 13 |