Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5131
LatestTicket
CreatedAt
6/2/2021 9:27:02 AM
UpdatedAt
2/12/2022 8:43:58 AM
Subject
Leak
Description
Zanele Duze submitted a green card for consumer flagging the account for leak. a leak affidavit has also been submitted by the consumer.
Priority
Disposition
27
ConversationType
3
Parent
Account
4314
OpenedBy
AssignedTo
74
Region
3
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T09:26:26.071Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T09:32:10.186Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-02T12:28:07.147Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T08:42:45.281Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
13
ResolvedAt
2/12/2022 8:43:58 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13