Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 415626 | 5789 | 6/9/2021 11:44:43 AM | 6/9/2021 11:44:44 AM | IVR call: balance | Received call for balance for account 10425082 undefined | 7 | 2 | 4938 | 78 | 78 | 6/9/2021 11:44:44 AM | ||||||||||||||||||||||||||||||
| 5788 | 6/9/2021 11:41:11 AM | 6/9/2021 11:41:54 AM | High water consumption | Kindly investigate high water charges raised on this account. | 3 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-09T11:40:30.122Z"}] | 1 | 67 | 73 | ||||||||||||||||||||||||||||
| 415613 | 5787 | 6/9/2021 11:32:47 AM | 2/13/2022 8:43:16 AM | IVR call: balance | Received call for balance for account 10043161 undefined | 7 | 2 | 4936 | 78 | [{"op":"R","uid":"18","un":"lindan","dt":"2022-02-13T08:43:16.803Z"}] | 78 | 2/13/2022 8:43:16 AM | 18 | ||||||||||||||||||||||||||||
| 415608 | 5786 | 6/9/2021 11:30:13 AM | 6/9/2021 11:30:14 AM | IVR call: balance | Received call for balance for account 10423867 undefined | 7 | 2 | 4935 | 78 | 78 | 6/9/2021 11:30:14 AM | ||||||||||||||||||||||||||||||
| 415601 | 5785 | 6/9/2021 11:29:03 AM | 6/9/2021 11:29:25 AM | IVR call: statement | Received call for statement for account 10371221 sent message: 224 | 8 | 2 | 4934 | 79 | 79 | 6/9/2021 11:29:25 AM | 115953 | |||||||||||||||||||||||||||||
| 415577 | 5745 | 6/9/2021 11:19:10 AM | 6/9/2021 11:19:11 AM | IVR call: balance | Received call for balance for account 10419515 undefined | 7 | 2 | 4900 | 78 | 78 | 6/9/2021 11:19:11 AM | ||||||||||||||||||||||||||||||
| 415569 | 5784 | 6/9/2021 11:16:41 AM | 6/9/2021 11:16:42 AM | IVR call: balance | Received call for balance for account 10022789 undefined | 7 | 2 | 4933 | 78 | 78 | 6/9/2021 11:16:42 AM | ||||||||||||||||||||||||||||||
| 5783 | 6/9/2021 10:58:32 AM | 3/28/2022 7:08:29 AM | consumption still high, waiting for 2 more readings. | consumption still high, waiting for 2 more readings.<div><br></div><div><br></div><br/><b>Journal Number</b>: [-R16,105.39] | 27 | 3 | 4931 | 6 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-09T10:57:51.087Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-03T08:05:23.553Z"}] | 1 | 96 | 3 | 3/28/2022 7:08:29 AM | 6 | 3 | ||||||||||||||||||||||
| 415530 | 5782 | 6/9/2021 10:52:51 AM | 6/9/2021 10:52:52 AM | IVR call: balance | Received call for balance for account 10397045 undefined | 7 | 2 | 4929 | 78 | 78 | 6/9/2021 10:52:52 AM | ||||||||||||||||||||||||||||||
| 5780 | 6/9/2021 10:52:10 AM | 8/8/2021 6:01:37 AM | PROPERTY SOLD | PROPERTY SOLD<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="176" style="border-collapse: collapse;width:132pt"><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="176" style="height:15.75pt;width:132pt">No change of ownership</td></tr></tbody></table><div><br></div><div></div></div> | 27 | 3 | 4928 | 8 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-06-09T10:51:28.812Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-07-20T11:20:08.211Z"}] | 6 | 107 | 8/8/2021 6:01:37 AM | 8 | 214 | |||||||||||||||||||||||
| 5781 | 6/9/2021 10:51:28 AM | 2/25/2023 7:27:02 AM | Previous owner | Transfer all charges to new owner's account no: <span id="baseForm:a4jContentPanel"><span class="" style="width: 128px;">10425642.</span></span><div><br></div><div><b><u>QRC RESPONSE:</u></b> Query being attended to on REF: 18227 duplication closed on 25.02.2023<br><div><span><span class="" style="width: 128px;"><br></span></span></div></div> | 27 | 3 | 4927 | 5 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-09T10:50:47.686Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:35:05.926Z"},{"op":"R","uid":"73","un":"nombongof","dt":"2022-05-17T13:52:32.287Z"}] | 6 | 107 | 2/25/2023 7:27:00 AM | 8 | 8 | |||||||||||||||||||||||
| 415520 | 5779 | 6/9/2021 10:51:05 AM | 6/9/2021 10:51:06 AM | IVR call: balance | Received call for balance for account 10377811 undefined | 7 | 2 | 1261 | 78 | 78 | 6/9/2021 10:51:06 AM | ||||||||||||||||||||||||||||||
| 415515 | 5779 | 6/9/2021 10:49:32 AM | 6/9/2021 10:49:33 AM | IVR call: balance | Received call for balance for account 10377811 undefined | 7 | 2 | 1261 | 78 | 78 | 6/9/2021 10:49:33 AM | ||||||||||||||||||||||||||||||
| 415503 | 5778 | 6/9/2021 10:47:44 AM | 6/9/2021 10:47:46 AM | IVR call: balance | Received call for balance for account 10289480 undefined | 7 | 2 | 4926 | 78 | 78 | 6/9/2021 10:47:46 AM | ||||||||||||||||||||||||||||||
| 5776 | 6/9/2021 10:46:04 AM | 3/28/2022 7:07:05 AM | PROPERTY SOLD | PROPERTY SOLD | 27 | 3 | 4925 | 15 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-06-09T10:45:23.343Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-24T11:57:01.289Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:39:16.217Z"}] | 6 | 107 | 3/28/2022 7:07:05 AM | 15 | 172 | |||||||||||||||||||||||
| 415492 | 5777 | 6/9/2021 10:45:35 AM | 6/9/2021 10:45:52 AM | IVR call: statement | Received call for statement for account 10389658 sent message: 223 | 8 | 2 | 4924 | 79 | 79 | 6/9/2021 10:45:52 AM | 115952 | |||||||||||||||||||||||||||||
| 5775 | 6/9/2021 10:41:21 AM | 3/28/2022 7:23:36 AM | PROPERTY SOLD | PROPERTY SOLD | 3 | 4923 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-06-09T10:40:40.493Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:38:32.185Z"}] | 6 | 107 | 172 | |||||||||||||||||||||||||||
| 5774 | 6/9/2021 10:39:10 AM | 6/9/2021 10:39:45 AM | High water consumption | Kindly investigate high water charges raised on this account. | 3 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-09T10:38:28.984Z"}] | 1 | 67 | 73 | ||||||||||||||||||||||||||||
| 5773 | 6/9/2021 10:35:34 AM | 4/12/2022 9:47:18 AM | High water consumption | Kindly investigate high water charges raised on this account. | 3 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-09T10:34:53.361Z"}] | 1 | 67 | 73 | ||||||||||||||||||||||||||||
| 5772 | 6/9/2021 10:34:05 AM | 9/14/2021 12:37:58 PM | PROPERTY SOLD | PROPERTY SOLD<br/><b>Journal Number</b>: [015527] | 24 | 3 | 4920 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"18","un":"lindan","dt":"2021-06-09T10:33:24.667Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-24T09:36:58.755Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-24T09:37:05.553Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:37:58.422Z"}] | 6 | 107 | 172 |