Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5781
LatestTicket
CreatedAt
6/9/2021 10:51:28 AM
UpdatedAt
2/25/2023 7:27:02 AM
Subject
Previous owner
Description
Transfer all charges to new owner's account no:&nbsp;<span id="baseForm:a4jContentPanel"><span class="" style="width: 128px;">10425642.</span></span><div><br></div><div><b><u>QRC RESPONSE:</u></b> Query being attended to on REF: 18227 duplication closed on 25.02.2023<br><div><span><span class="" style="width: 128px;"><br></span></span></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
4927
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-06-09T10:50:47.686Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:35:05.926Z"},{"op":"R","uid":"73","un":"nombongof","dt":"2022-05-17T13:52:32.287Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
2/25/2023 7:27:00 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8