Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 5825 | 6/10/2021 7:34:00 AM | 4/12/2022 9:43:30 AM | Late termination | Late termination<br/><b>Journal Number</b>: [880423] | 28 | 3 | 4970 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-10T07:33:18.531Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-16T11:12:12.803Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:37:55.016Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-10-06T10:58:01.695Z"}] | 6 | 122 | 172 | ||||||||||||||||||||||||||
| 5824 | 6/10/2021 7:32:50 AM | 3/28/2022 7:07:05 AM | Water query - high consumption | Water query - high consumption<div>Journal Done</div> | 27 | 3 | 4969 | 15 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-10T07:32:08.455Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:06:13.384Z"}] | 1 | 101 | 17 | 3/28/2022 7:07:05 AM | 15 | 17 | ||||||||||||||||||||||
| 5821 | 6/10/2021 7:30:01 AM | 3/28/2022 7:23:36 AM | Water query - high consumption | Water query - high consumption<div>Journal Done</div> | 27 | 3 | 4967 | 13 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-10T07:29:20.160Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:45:32.013Z"}] | 1 | 101 | 17 | 3/28/2022 7:23:36 AM | 13 | 17 | ||||||||||||||||||||||
| 5820 | 6/10/2021 7:29:02 AM | 6/10/2021 7:29:04 AM | 2 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-10T07:28:20.494Z"}] | 20 | ||||||||||||||||||||||||||||||||||||
| 5819 | 6/10/2021 7:27:51 AM | 7/3/2022 8:09:22 AM | Six Months Policy | Water query - high consumption | 30 | 3 | 4965 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-10T07:27:09.390Z"}] | 1 | 101 | 17 | ||||||||||||||||||||||||||
| 416352 | 5818 | 6/10/2021 7:16:04 AM | 6/10/2021 7:16:06 AM | IVR call: balance | Received call for balance for account 10299124 undefined | 7 | 2 | 4964 | 78 | 78 | 6/10/2021 7:16:06 AM | ||||||||||||||||||||||||||||||
| 416313 | 5817 | 6/10/2021 7:02:54 AM | 6/10/2021 7:03:13 AM | IVR call: statement | Received call for statement for account 10380799 sent message: 234 | 8 | 2 | 4963 | 79 | 79 | 6/10/2021 7:03:13 AM | 115963 | |||||||||||||||||||||||||||||
| 416285 | 5816 | 6/10/2021 6:50:45 AM | 6/10/2021 6:51:10 AM | IVR call: statement | Received call for statement for account 10039862 sent message: 233 | 8 | 2 | 4962 | 79 | 79 | 6/10/2021 6:51:10 AM | 115962 | |||||||||||||||||||||||||||||
| 416262 | 5815 | 6/10/2021 6:45:00 AM | 6/10/2021 6:45:01 AM | IVR call:$223 | Received call for $914 for account 10402019 | 4961 | 6/10/2021 6:45:01 AM | ||||||||||||||||||||||||||||||||||
| 416243 | 5814 | 6/10/2021 6:34:43 AM | 6/10/2021 6:35:06 AM | IVR call: statement | Received call for statement for account 10287267 sent message: 232 | 8 | 2 | 4960 | 79 | 79 | 6/10/2021 6:35:06 AM | 115961 | |||||||||||||||||||||||||||||
| 416227 | 5813 | 6/10/2021 6:29:25 AM | 6/10/2021 6:29:42 AM | IVR call: statement | Received call for statement for account 10414486 sent message: 231 | 8 | 2 | 4959 | 79 | 79 | 6/10/2021 6:29:42 AM | 115960 | |||||||||||||||||||||||||||||
| 416211 | 5812 | 6/10/2021 6:13:50 AM | 6/10/2021 6:13:51 AM | IVR call: balance | Received call for balance for account 10426160 undefined | 7 | 2 | 4958 | 78 | 78 | 6/10/2021 6:13:51 AM | ||||||||||||||||||||||||||||||
| 416109 | 5811 | 6/9/2021 5:18:51 PM | 6/9/2021 5:19:15 PM | IVR call: statement | Received call for statement for account 10412449 sent message: 230 | 8 | 2 | 4957 | 79 | 79 | 6/9/2021 5:19:15 PM | 115959 | |||||||||||||||||||||||||||||
| 416090 | 5810 | 6/9/2021 4:56:13 PM | 6/9/2021 4:56:48 PM | IVR call: statement | Received call for statement for account 10044557 sent message: 229 | 8 | 2 | 4956 | 79 | 79 | 6/9/2021 4:56:48 PM | 115958 | |||||||||||||||||||||||||||||
| 416032 | 5809 | 6/9/2021 3:48:17 PM | 6/9/2021 3:48:19 PM | IVR call: balance | Received call for balance for account 10386129 undefined | 7 | 2 | 4955 | 78 | 78 | 6/9/2021 3:48:19 PM | ||||||||||||||||||||||||||||||
| 415967 | 5808 | 6/9/2021 2:51:54 PM | 6/9/2021 2:51:56 PM | IVR call: balance | Received call for balance for account 10384691 undefined | 7 | 2 | 4954 | 78 | 78 | 6/9/2021 2:51:56 PM | ||||||||||||||||||||||||||||||
| 415943 | 5807 | 6/9/2021 2:38:19 PM | 6/9/2021 2:38:20 PM | IVR call: balance | Received call for balance for account 10008932 undefined | 7 | 2 | 4953 | 78 | 78 | 6/9/2021 2:38:20 PM | ||||||||||||||||||||||||||||||
| 415918 | 5806 | 6/9/2021 2:21:20 PM | 6/9/2021 2:21:21 PM | IVR call: balance | Received call for balance for account 10388735 undefined | 7 | 2 | 4952 | 78 | 78 | 6/9/2021 2:21:21 PM | ||||||||||||||||||||||||||||||
| 415912 | 5805 | 6/9/2021 2:19:40 PM | 6/9/2021 2:20:05 PM | IVR call: statement | Received call for statement for account 10022298 sent message: 228 | 8 | 2 | 4951 | 79 | 79 | 6/9/2021 2:20:05 PM | 115957 | |||||||||||||||||||||||||||||
| 415911 | 5804 | 6/9/2021 2:19:25 PM | 6/9/2021 2:19:26 PM | IVR call: balance | Received call for balance for account 10194168 undefined | 7 | 2 | 4950 | 78 | 78 | 6/9/2021 2:19:26 PM |