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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
5825
LatestTicket
CreatedAt
6/10/2021 7:34:00 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
Late termination
Description
Late termination<br/><b>Journal Number</b>: [880423]
Priority
Disposition
28
ConversationType
3
Parent
Account
4970
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-10T07:33:18.531Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-16T11:12:12.803Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T09:37:55.016Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-10-06T10:58:01.695Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
172
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