Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 420311 | 6139 | 6/14/2021 11:43:52 AM | 6/14/2021 11:43:53 AM | IVR call: balance | Received call for balance for account 10286110 undefined | 7 | 2 | 5269 | 78 | 78 | 6/14/2021 11:43:53 AM | ||||||||||||||||||||||||||||||
| 420312 | 5150 | 6/14/2021 11:43:36 AM | 6/14/2021 11:43:37 AM | IVR call: balance | Received call for balance for account 10286697 undefined | 7 | 2 | 4333 | 78 | 78 | 6/14/2021 11:43:37 AM | ||||||||||||||||||||||||||||||
| 6096 | 6/14/2021 11:30:17 AM | 12/1/2021 10:18:34 AM | Incorrect Tariff / Change of Tariffs ME03 TO ME02 | Incorrect Tariff / Change of Tariffs ME03 TO ME02<div>REVERSAL OF AMOUNT R1691 307.80 VAT 253 696.17 </div><br><b>Journal Number</b>: [460098]<div><br></div><div><span style="font-family: Calibri, sans-serif; font-size: 16px;">2021/07/16 - Requested installation/removal certificate from Wayne Beckmann</span><br></div><br/><b>Journal Amount</b>: [1945003.97] | 27 | 3 | 5231 | 74 | 2 | 23 | 2 | 50 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-14T11:30:19.387Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T13:55:50.316Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-16T12:40:17.520Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-16T12:57:18.518Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-12-01T10:17:51.067Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-12-01T10:17:56.557Z"}] | 2 | 50 | 2 | 12/1/2021 10:18:34 AM | 172 | 2 | ||||||||||||||||||||||
| 420295 | 6138 | 6/14/2021 11:27:06 AM | 6/14/2021 11:27:08 AM | IVR call: balance | Received call for balance for account 10386509 undefined | 7 | 2 | 5268 | 78 | 78 | 6/14/2021 11:27:08 AM | ||||||||||||||||||||||||||||||
| 420277 | 6137 | 6/14/2021 11:07:36 AM | 6/14/2021 11:07:57 AM | IVR call: statement | Received call for statement for account 10352251 sent message: 317 | 8 | 2 | 5267 | 79 | 79 | 6/14/2021 11:07:57 AM | 116046 | |||||||||||||||||||||||||||||
| 420276 | 6136 | 6/14/2021 11:07:29 AM | 6/14/2021 11:07:30 AM | IVR call: balance | Received call for balance for account 10094669 undefined | 7 | 2 | 5266 | 78 | 78 | 6/14/2021 11:07:30 AM | ||||||||||||||||||||||||||||||
| 420260 | 6135 | 6/14/2021 10:58:56 AM | 6/14/2021 10:59:17 AM | IVR call: statement | Received call for statement for account 10416694 sent message: 316 | 8 | 2 | 5265 | 79 | 79 | 6/14/2021 10:59:17 AM | 116045 | |||||||||||||||||||||||||||||
| 420258 | 6134 | 6/14/2021 10:57:46 AM | 6/14/2021 10:58:06 AM | IVR call: statement | Received call for statement for account 10394452 sent message: 315 | 8 | 2 | 5264 | 79 | 79 | 6/14/2021 10:58:06 AM | 116044 | |||||||||||||||||||||||||||||
| 420256 | 6133 | 6/14/2021 10:56:39 AM | 6/14/2021 10:57:00 AM | IVR call: statement | Received call for statement for account 10341981 sent message: 314 | 8 | 2 | 5263 | 79 | 79 | 6/14/2021 10:57:00 AM | 116043 | |||||||||||||||||||||||||||||
| 420254 | 6128 | 6/14/2021 10:56:09 AM | 6/14/2021 10:56:09 AM | IVR call: balance | Received call for balance for account 10361404 undefined | 7 | 2 | 5260 | 78 | 78 | 6/14/2021 10:56:09 AM | ||||||||||||||||||||||||||||||
| 420250 | 6132 | 6/14/2021 10:54:40 AM | 10/14/2021 12:12:06 PM | IVR call: statement | Received call for statement for account 10383863 sent message: 313 | 8 | 2 | 2058 | 79 | [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T12:12:06.235Z"}] | 79 | 10/14/2021 12:12:06 PM | 116042 | 17 | |||||||||||||||||||||||||||
| 420248 | 6131 | 6/14/2021 10:51:22 AM | 6/14/2021 10:51:44 AM | IVR call: statement | Received call for statement for account 10042283 sent message: 312 | 8 | 2 | 5262 | 79 | 79 | 6/14/2021 10:51:44 AM | 116041 | |||||||||||||||||||||||||||||
| 420247 | 6130 | 6/14/2021 10:50:55 AM | 6/14/2021 10:50:57 AM | IVR call: balance | Received call for balance for account 10384490 undefined | 7 | 2 | 5261 | 78 | 78 | 6/14/2021 10:50:57 AM | ||||||||||||||||||||||||||||||
| 420243 | 6130 | 6/14/2021 10:49:29 AM | 6/14/2021 10:49:31 AM | IVR call: balance | Received call for balance for account 10384490 undefined | 7 | 2 | 5261 | 78 | 78 | 6/14/2021 10:49:31 AM | ||||||||||||||||||||||||||||||
| 420239 | 6128 | 6/14/2021 10:47:48 AM | 6/14/2021 10:48:13 AM | IVR call: statement | Received call for statement for account 10361404 sent message: 311 | 8 | 2 | 5260 | 79 | 79 | 6/14/2021 10:48:13 AM | 116040 | |||||||||||||||||||||||||||||
| 420232 | 6127 | 6/14/2021 10:43:28 AM | 6/14/2021 10:43:30 AM | IVR call: balance | Received call for balance for account 10292600 undefined | 7 | 2 | 5259 | 78 | 78 | 6/14/2021 10:43:30 AM | ||||||||||||||||||||||||||||||
| 420228 | 6126 | 6/14/2021 10:42:02 AM | 6/14/2021 10:42:03 AM | IVR call: balance | Received call for balance for account 10430174 undefined | 7 | 2 | 5258 | 78 | 78 | 6/14/2021 10:42:03 AM | ||||||||||||||||||||||||||||||
| 420229 | 6125 | 6/14/2021 10:41:48 AM | 6/14/2021 10:41:50 AM | IVR call: balance | Received call for balance for account 10176944 undefined | 7 | 2 | 5257 | 78 | 78 | 6/14/2021 10:41:50 AM | ||||||||||||||||||||||||||||||
| 420227 | 6124 | 6/14/2021 10:40:53 AM | 6/14/2021 10:40:53 AM | IVR call:$243 | Received call for $934 for account 10081859 | 5256 | 6/14/2021 10:40:53 AM | ||||||||||||||||||||||||||||||||||
| 6123 | 6/14/2021 10:40:41 AM | 6/14/2021 10:42:32 AM | water | the water high | 4 | 2 | 5255 | 77 | [{"op":"R","uid":"59","un":"lulamad","dt":"2021-06-14T10:40:42.765Z"}] | 77 | 6/14/2021 10:42:32 AM | 59 |