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CreatedAt
6/14/2021 11:30:17 AM
UpdatedAt
12/1/2021 10:18:34 AM
Subject
Incorrect Tariff / Change of Tariffs ME03 TO ME02
Description
Incorrect Tariff / Change of Tariffs ME03 TO ME02<div>REVERSAL OF AMOUNT R1691 307.80 VAT 253 696.17&nbsp;</div><br><b>Journal Number</b>: [460098]<div><br></div><div><span style="font-family: Calibri, sans-serif; font-size: 16px;">2021/07/16 - Requested installation/removal certificate from Wayne Beckmann</span><br></div><br/><b>Journal Amount</b>: [1945003.97]
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ResolvedAt
12/1/2021 10:18:34 AM
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