Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 423756 | 6371 | 6/17/2021 1:04:30 PM | 6/17/2021 1:04:58 PM | IVR call: statement | Received call for statement for account 10332582 sent message: 396 | 8 | 2 | 5488 | 79 | 79 | 6/17/2021 1:04:58 PM | 116125 | |||||||||||||||||||||||||||||
| 423745 | 5846 | 6/17/2021 12:57:05 PM | 6/17/2021 12:57:06 PM | IVR call: balance | Received call for balance for account 10015606 undefined | 7 | 2 | 4990 | 78 | 78 | 6/17/2021 12:57:06 PM | ||||||||||||||||||||||||||||||
| 423719 | 6370 | 6/17/2021 12:47:14 PM | 6/17/2021 12:47:33 PM | IVR call: statement | Received call for statement for account 10389796 sent message: 395 | 8 | 2 | 5487 | 79 | 79 | 6/17/2021 12:47:33 PM | 116124 | |||||||||||||||||||||||||||||
| 423712 | 6370 | 6/17/2021 12:45:13 PM | 6/17/2021 12:45:14 PM | IVR call: balance | Received call for balance for account 10389796 undefined | 7 | 2 | 5487 | 78 | 78 | 6/17/2021 12:45:14 PM | ||||||||||||||||||||||||||||||
| 423706 | 6369 | 6/17/2021 12:44:50 PM | 6/17/2021 12:45:16 PM | IVR call: statement | Received call for statement for account 10330144 sent message: 394 | 8 | 2 | 5486 | 79 | 79 | 6/17/2021 12:45:16 PM | 116123 | |||||||||||||||||||||||||||||
| 423711 | 6368 | 6/17/2021 12:44:29 PM | 6/17/2021 12:44:31 PM | IVR call: balance | Received call for balance for account 10107924 undefined | 7 | 2 | 2954 | 78 | 78 | 6/17/2021 12:44:31 PM | ||||||||||||||||||||||||||||||
| 423701 | 6368 | 6/17/2021 12:41:00 PM | 6/17/2021 12:41:02 PM | IVR call: balance | Received call for balance for account 10107924 undefined | 7 | 2 | 2954 | 78 | 78 | 6/17/2021 12:41:02 PM | ||||||||||||||||||||||||||||||
| 423670 | 6367 | 6/17/2021 12:25:55 PM | 6/17/2021 12:25:57 PM | IVR call: balance | Received call for balance for account 10092287 undefined | 7 | 2 | 5485 | 78 | 78 | 6/17/2021 12:25:57 PM | ||||||||||||||||||||||||||||||
| 423646 | 6361 | 6/17/2021 12:18:12 PM | 6/17/2021 12:18:14 PM | IVR call: balance | Received call for balance for account 10390113 undefined | 7 | 2 | 5479 | 78 | 78 | 6/17/2021 12:18:14 PM | ||||||||||||||||||||||||||||||
| 423625 | 6366 | 6/17/2021 11:57:06 AM | 6/17/2021 11:57:34 AM | IVR call: statement | Received call for statement for account 10027487 sent message: 393 | 8 | 2 | 5484 | 79 | 79 | 6/17/2021 11:57:34 AM | 116122 | |||||||||||||||||||||||||||||
| 423607 | 6365 | 6/17/2021 11:38:27 AM | 6/17/2021 11:38:29 AM | IVR call: balance | Received call for balance for account 10259970 undefined | 7 | 2 | 5483 | 78 | 78 | 6/17/2021 11:38:29 AM | ||||||||||||||||||||||||||||||
| 423600 | 6364 | 6/17/2021 11:33:00 AM | 6/17/2021 11:33:02 AM | IVR call: balance | Received call for balance for account 10013572 undefined | 7 | 2 | 5482 | 78 | 78 | 6/17/2021 11:33:02 AM | ||||||||||||||||||||||||||||||
| 423599 | 6364 | 6/17/2021 11:31:37 AM | 6/17/2021 11:31:39 AM | IVR call: balance | Received call for balance for account 10013572 undefined | 7 | 2 | 5482 | 78 | 78 | 6/17/2021 11:31:39 AM | ||||||||||||||||||||||||||||||
| 423588 | 6363 | 6/17/2021 11:21:10 AM | 6/17/2021 11:21:12 AM | IVR call: balance | Received call for balance for account 10393826 undefined | 7 | 2 | 5481 | 78 | 78 | 6/17/2021 11:21:12 AM | ||||||||||||||||||||||||||||||
| 423583 | 6362 | 6/17/2021 11:17:45 AM | 9/16/2021 7:02:49 AM | IVR call: statement | Received call for statement for account 10168629 sent message: 392 | 8 | 2 | 5480 | 79 | [{"op":"R","uid":"23","un":"bevins","dt":"2021-09-16T07:02:49.391Z"}] | 79 | 9/16/2021 7:02:49 AM | 116121 | 23 | |||||||||||||||||||||||||||
| 423574 | 6362 | 6/17/2021 11:05:44 AM | 6/17/2021 11:05:46 AM | IVR call: balance | Received call for balance for account 10168629 undefined | 7 | 2 | 5480 | 78 | 78 | 6/17/2021 11:05:46 AM | ||||||||||||||||||||||||||||||
| 423572 | 6361 | 6/17/2021 11:02:53 AM | 6/17/2021 11:02:54 AM | IVR call: balance | Received call for balance for account 10390113 undefined | 7 | 2 | 5479 | 78 | 78 | 6/17/2021 11:02:54 AM | ||||||||||||||||||||||||||||||
| 423557 | 6360 | 6/17/2021 10:54:57 AM | 6/17/2021 10:54:58 AM | IVR call: balance | Received call for balance for account 10042715 undefined | 7 | 2 | 5478 | 78 | 78 | 6/17/2021 10:54:58 AM | ||||||||||||||||||||||||||||||
| 6358 | 6/17/2021 10:49:49 AM | 5/10/2022 1:47:52 PM | REFUSE QUERY | REFUSE QUERY<div><br></div><div>REFUSE CHARGING CORRECTLY</div> | 27 | 3 | 5477 | 74 | 2 | 23 | 4 | 105 | [{"op":"R","uid":"38","un":"sulezid","dt":"2021-06-17T10:49:00.922Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-26T11:19:56.833Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-12T13:38:26.950Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-10T13:45:51.531Z"}] | 4 | 50 | 5 | 5/10/2022 1:47:52 PM | 172 | 5 | ||||||||||||||||||||||
| 6358 | 6/17/2021 10:48:16 AM | 4/12/2022 1:42:28 PM | 2 | 5477 | [{"op":"R","uid":"38","un":"sulezid","dt":"2021-06-17T10:47:28.798Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-25T11:18:48.940Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-25T11:18:55.690Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-25T11:40:17.136Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-26T11:19:47.706Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-12T13:38:38.516Z"}] | 201 |