Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6358
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LatestTicket
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CreatedAt
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6/17/2021 10:48:16 AM
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UpdatedAt
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4/12/2022 1:42:28 PM
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Subject
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Description
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Priority
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Disposition
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ConversationType
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2
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Parent
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Account
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5477
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OpenedBy
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AssignedTo
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Region
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Department
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QueryType
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SubQueryType
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"38","un":"sulezid","dt":"2021-06-17T10:47:28.798Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-25T11:18:48.940Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-25T11:18:55.690Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-25T11:40:17.136Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-26T11:19:47.706Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-12T13:38:38.516Z"}]
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CreatedBy
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UpdatedBy
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Category
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Subcategory
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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201