Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1075281 | 39950 | 2/24/2023 7:05:36 AM | 2/24/2023 7:05:38 AM | IVR call: balance | Received call for balance for account 10439576 undefined | 7 | 2 | 31118 | 78 | ||||||||||||||||||||||||||||||||
| 1075249 | 39949 | 2/24/2023 6:56:32 AM | 2/24/2023 6:56:46 AM | IVR call: statement | Received call for statement for account 10277546 sent message: 36061 | 8 | 2 | 31117 | 79 | ||||||||||||||||||||||||||||||||
| 1075237 | 39948 | 2/24/2023 6:51:06 AM | 2/24/2023 6:51:07 AM | IVR call: balance | Received call for balance for account 10292369 undefined | 7 | 2 | 5251 | 78 | ||||||||||||||||||||||||||||||||
| 1075236 | 39947 | 2/24/2023 6:51:03 AM | 2/24/2023 6:51:05 AM | IVR call: balance | Received call for balance for account 10205344 undefined | 7 | 2 | 8967 | 78 | ||||||||||||||||||||||||||||||||
| 1075234 | 39946 | 2/24/2023 6:50:31 AM | 2/24/2023 6:50:49 AM | IVR call: statement | Received call for statement for account 10356417 sent message: 36060 | 8 | 2 | 31116 | 79 | ||||||||||||||||||||||||||||||||
| 1075222 | 39945 | 2/24/2023 6:46:42 AM | 2/24/2023 6:46:43 AM | IVR call: balance | Received call for balance for account 10438012 undefined | 7 | 2 | 28268 | 78 | ||||||||||||||||||||||||||||||||
| 1075220 | 39944 | 2/24/2023 6:44:41 AM | 2/24/2023 6:44:42 AM | IVR call: balance | Received call for balance for account 10345725 undefined | 7 | 2 | 2336 | 78 | ||||||||||||||||||||||||||||||||
| 1075219 | 39943 | 2/24/2023 6:43:38 AM | 2/24/2023 6:43:39 AM | IVR call: balance | Received call for balance for account 10438012 undefined | 7 | 2 | 28268 | 78 | ||||||||||||||||||||||||||||||||
| 1075206 | 39942 | 2/24/2023 6:38:22 AM | 2/24/2023 6:38:22 AM | IVR call:? | Received call for ? for account 70079863 | 31115 | |||||||||||||||||||||||||||||||||||
| 39941 | 2/24/2023 6:37:45 AM | 2/24/2023 6:37:48 AM | DOG TAX | PLEASE REMOVE DOG TAX NEVER HAD DOG. | 6 | 3 | 31114 | 114 | 5 | 2 | 23 | 11 | 72 | 201 | |||||||||||||||||||||||||||
| 1075194 | 39940 | 2/24/2023 6:33:22 AM | 2/24/2023 6:33:23 AM | IVR call: balance | Received call for balance for account 10126006 undefined | 7 | 2 | 29665 | 78 | ||||||||||||||||||||||||||||||||
| 1075173 | 39939 | 2/24/2023 6:18:44 AM | 2/24/2023 6:18:46 AM | IVR call: balance | Received call for balance for account 10290484 undefined | 7 | 2 | 5800 | 78 | ||||||||||||||||||||||||||||||||
| 1075171 | 39938 | 2/24/2023 6:18:06 AM | 2/24/2023 6:18:07 AM | IVR call: balance | Received call for balance for account 10290484 undefined | 7 | 2 | 5800 | 78 | ||||||||||||||||||||||||||||||||
| 17796 | 2/24/2023 5:57:55 AM | 2/24/2023 5:57:56 AM | Objection to Valuation Act 2004 | Hi, Please can the form be emailed to bradley@selagoindustries.co.za. I would like to object the 22% rate increase I have received. | 23 | 3 | 17254 | 5 | 2 | 23 | 8 | 62 | 1098 | ||||||||||||||||||||||||||||
| 1075140 | 39937 | 2/24/2023 5:53:45 AM | 2/24/2023 5:53:46 AM | IVR call: balance | Received call for balance for account 10064357 undefined | 7 | 2 | 5927 | 78 | ||||||||||||||||||||||||||||||||
| 39869 | 2/24/2023 5:42:07 AM | 2/24/2023 5:44:30 AM | Refuse charge | Good day I would like to know when this account will be rectified. I live in Riverwood Eco Estate. Own Haven the property Manager has been incontact with BCM regarding account errors from BCM. Issues: 1. All refuse removal charges must be credited for the account dating back to when the house was registered 2018. Reason for this is that refuse is not collected from my home but in an area outside the estate, which the estate also gets charged from BCM so in other words we are paying double. 2. Sewerage has been charged back dated to 2018 which is fine but the refuse removal should be removed and credit to the account as i have been paying for refuse since. 3. All interest on this account amount due should also be fixed. 4. I have been to BCM to resolve this issue but still no luck. My account has been blocked before. I have to go in to get it sorted but all they do is flag the account for 3 months so i can buy electricity. Other times I am told the Property manager must come and sort the issue. This has become extremely frustrating. Attached are all the supporting documents. Please advise when this issue will be sorted | 23 | 3 | 31098 | 5 | 2 | 23 | 4 | 120 | 3100 | ||||||||||||||||||||||||||||
| 1075092 | 39936 | 2/24/2023 4:32:25 AM | 2/24/2023 4:32:26 AM | IVR call: balance | Received call for balance for account 10323637 undefined | 7 | 2 | 5851 | 78 | ||||||||||||||||||||||||||||||||
| 1075091 | 39935 | 2/24/2023 4:31:06 AM | 2/24/2023 4:31:07 AM | IVR call: balance | Received call for balance for account 10323637 undefined | 7 | 2 | 5851 | 78 | ||||||||||||||||||||||||||||||||
| 1075060 | 39934 | 2/23/2023 9:41:30 PM | 2/23/2023 9:41:31 PM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 | ||||||||||||||||||||||||||||||||
| 1075059 | 39933 | 2/23/2023 9:39:53 PM | 2/23/2023 9:39:54 PM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 |