Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 436910 | 7190 | 6/30/2021 11:28:21 AM | 6/30/2021 11:28:22 AM | IVR call: balance | Received call for balance for account 10423981 undefined | 7 | 2 | 6276 | 78 | 78 | 6/30/2021 11:28:22 AM | ||||||||||||||||||||||||||||||
| 436903 | 4889 | 6/30/2021 11:26:18 AM | 6/30/2021 11:26:19 AM | IVR call: balance | Received call for balance for account 10263645 undefined | 7 | 2 | 4085 | 78 | 78 | 6/30/2021 11:26:19 AM | ||||||||||||||||||||||||||||||
| 436901 | 4889 | 6/30/2021 11:25:33 AM | 6/30/2021 11:25:34 AM | IVR call: balance | Received call for balance for account 10263645 undefined | 7 | 2 | 4085 | 78 | 78 | 6/30/2021 11:25:34 AM | ||||||||||||||||||||||||||||||
| 436897 | 4889 | 6/30/2021 11:24:24 AM | 6/30/2021 11:24:24 AM | IVR call: balance | Received call for balance for account 10263645 undefined | 7 | 2 | 4085 | 78 | 78 | 6/30/2021 11:24:24 AM | ||||||||||||||||||||||||||||||
| 436894 | 7191 | 6/30/2021 11:24:06 AM | 6/30/2021 11:24:31 AM | IVR call: statement | Received call for statement for account 10054728 sent message: 630 | 8 | 2 | 6277 | 79 | 79 | 6/30/2021 11:24:31 AM | 116359 | |||||||||||||||||||||||||||||
| 436891 | 7190 | 6/30/2021 11:23:58 AM | 6/30/2021 11:24:19 AM | IVR call: statement | Received call for statement for account 10423981 sent message: 629 | 8 | 2 | 6276 | 79 | 79 | 6/30/2021 11:24:19 AM | 116358 | |||||||||||||||||||||||||||||
| 436887 | 5933 | 6/30/2021 11:22:23 AM | 6/30/2021 11:22:24 AM | IVR call: balance | Received call for balance for account 10392049 undefined | 7 | 2 | 5070 | 78 | 78 | 6/30/2021 11:22:24 AM | ||||||||||||||||||||||||||||||
| 436880 | 7189 | 6/30/2021 11:20:20 AM | 6/30/2021 11:20:21 AM | IVR call: balance | Received call for balance for account 10392043 undefined | 7 | 2 | 6275 | 78 | 78 | 6/30/2021 11:20:21 AM | ||||||||||||||||||||||||||||||
| 436879 | 7188 | 6/30/2021 11:20:11 AM | 6/30/2021 11:20:30 AM | IVR call: statement | Received call for statement for account 10423934 sent message: 628 | 8 | 2 | 6274 | 79 | 79 | 6/30/2021 11:20:30 AM | 116357 | |||||||||||||||||||||||||||||
| 436873 | 5933 | 6/30/2021 11:18:35 AM | 6/30/2021 11:18:54 AM | IVR call: statement | Received call for statement for account 10392049 sent message: 627 | 8 | 2 | 5070 | 79 | 79 | 6/30/2021 11:18:54 AM | 116356 | |||||||||||||||||||||||||||||
| 436872 | 7188 | 6/30/2021 11:18:18 AM | 6/30/2021 11:18:20 AM | IVR call: balance | Received call for balance for account 10423934 undefined | 7 | 2 | 6274 | 78 | 78 | 6/30/2021 11:18:20 AM | ||||||||||||||||||||||||||||||
| 436870 | 7188 | 6/30/2021 11:17:21 AM | 6/30/2021 11:17:23 AM | IVR call: balance | Received call for balance for account 10423934 undefined | 7 | 2 | 6274 | 78 | 78 | 6/30/2021 11:17:23 AM | ||||||||||||||||||||||||||||||
| 436867 | 7188 | 6/30/2021 11:14:41 AM | 6/30/2021 11:14:42 AM | IVR call: balance | Received call for balance for account 10423934 undefined | 7 | 2 | 6274 | 78 | 78 | 6/30/2021 11:14:42 AM | ||||||||||||||||||||||||||||||
| 436863 | 7188 | 6/30/2021 11:13:43 AM | 6/30/2021 11:13:44 AM | IVR call: balance | Received call for balance for account 10423934 undefined | 7 | 2 | 6274 | 78 | 78 | 6/30/2021 11:13:44 AM | ||||||||||||||||||||||||||||||
| 436860 | 7187 | 6/30/2021 11:10:30 AM | 6/30/2021 11:10:32 AM | IVR call: balance | Received call for balance for account 10373908 undefined | 7 | 2 | 6273 | 78 | 78 | 6/30/2021 11:10:32 AM | ||||||||||||||||||||||||||||||
| 436856 | 7186 | 6/30/2021 11:07:08 AM | 6/30/2021 11:07:10 AM | IVR call: balance | Received call for balance for account 20178562 undefined | 7 | 2 | 6272 | 78 | 78 | 6/30/2021 11:07:10 AM | ||||||||||||||||||||||||||||||
| 7179 | 6/30/2021 11:07:00 AM | 2/6/2023 7:47:28 AM | HIGH WATER CONSUMPTION | CONSUMER QUERYING HIGH CONSUMPTION OF WATER. KINDLY INVESTIGATE AND RESOLVE.<br><b><br></b><div><b>Account adjusted with a leak rebate as per plumbers letter received</b></div><div><b>Journal Number</b>: [674238]</div><br/><b>Journal Amount</b>: [-R13,472.30] | 27 | 3 | 6271 | 12 | 2 | 23 | 1 | 67 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-30T11:07:39.515Z"}] | 1 | 67 | 2/6/2023 7:47:24 AM | 3 | 3 | |||||||||||||||||||||||
| 436837 | 7185 | 6/30/2021 10:58:41 AM | 6/30/2021 10:58:43 AM | IVR call: balance | Received call for balance for account 10217521 undefined | 7 | 2 | 6270 | 78 | 78 | 6/30/2021 10:58:43 AM | ||||||||||||||||||||||||||||||
| 436828 | 7185 | 6/30/2021 10:57:07 AM | 6/30/2021 10:57:08 AM | IVR call: balance | Received call for balance for account 10217521 undefined | 7 | 2 | 6270 | 78 | 78 | 6/30/2021 10:57:08 AM | ||||||||||||||||||||||||||||||
| 436824 | 7184 | 6/30/2021 10:56:38 AM | 6/30/2021 10:57:05 AM | IVR call: statement | Received call for statement for account 10291571 sent message: 626 | 8 | 2 | 6269 | 79 | 79 | 6/30/2021 10:57:05 AM | 116355 |