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CreatedAt
6/30/2021 11:07:00 AM
UpdatedAt
2/6/2023 7:47:28 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH CONSUMPTION OF WATER. KINDLY INVESTIGATE AND RESOLVE.<br><b><br></b><div><b>Account adjusted with a leak rebate as per plumbers letter received</b></div><div><b>Journal Number</b>: [674238]</div><br/><b>Journal Amount</b>: [-R13,472.30]
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[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-30T11:07:39.515Z"}]
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2/6/2023 7:47:24 AM
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