Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 7275 | 7/1/2021 7:30:59 AM | 5/25/2022 8:09:50 AM | REFUSE CHARGE | REQUEST FOR REVERSAL OF CHARGE,NOT COLLECTED BY BCMM<div><table border="0" cellpadding="0" cellspacing="0" width="338" style="border-collapse: collapse;width:253pt"><tbody><tr height="38" style="height:28.8pt"> <td height="38" class="xl65" width="338" style="height:28.8pt;width:253pt">SEND TO ETHEL TO CHECK IF THE REFUSE IS COLLECTED.</td></tr></tbody></table></div> | 27 | 3 | 6353 | 75 | 2 | 23 | 4 | 106 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-01T07:31:01.060Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-13T11:02:22.276Z"}] | 4 | 106 | 5/25/2022 8:09:50 AM | 5 | 5 | |||||||||||||||||||||||
| 7273 | 7/1/2021 7:26:01 AM | 6/9/2022 1:37:40 PM | REFUSE CHARGE | REQUEST FOR REVERSAL OF CHARGE,BCMM NOT COLLECTOR OF REFUSE.<div><br></div><div>REFUSE OFF ACCOUNT<br></div> | 27 | 3 | 6352 | 17 | 2 | 23 | 4 | 106 | [{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-01T07:26:03.060Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-20T12:30:45.489Z"}] | 4 | 106 | 6/9/2022 1:37:39 PM | 5 | 5 | |||||||||||||||||||||||
| 437871 | 7274 | 7/1/2021 7:23:50 AM | 7/1/2021 7:23:52 AM | IVR call: balance | Received call for balance for account 10224474 undefined | 7 | 2 | 6351 | 78 | 78 | 7/1/2021 7:23:52 AM | ||||||||||||||||||||||||||||||
| 437868 | 7272 | 7/1/2021 7:22:59 AM | 7/1/2021 7:23:16 AM | IVR call: statement | Received call for statement for account 10170615 sent message: 661 | 8 | 2 | 6350 | 79 | 79 | 7/1/2021 7:23:16 AM | 116390 | |||||||||||||||||||||||||||||
| 437865 | 7271 | 7/1/2021 7:21:31 AM | 7/1/2021 7:21:33 AM | IVR call: balance | Received call for balance for account 10031988 undefined | 7 | 2 | 6349 | 78 | 78 | 7/1/2021 7:21:33 AM | ||||||||||||||||||||||||||||||
| 437858 | 5056 | 7/1/2021 7:18:28 AM | 7/1/2021 7:18:30 AM | IVR call: balance | Received call for balance for account 10238472 undefined | 7 | 2 | 4239 | 78 | 78 | 7/1/2021 7:18:30 AM | ||||||||||||||||||||||||||||||
| 437856 | 7270 | 7/1/2021 7:16:22 AM | 7/1/2021 7:16:24 AM | IVR call: balance | Received call for balance for account 10292508 undefined | 7 | 2 | 2713 | 78 | 78 | 7/1/2021 7:16:24 AM | ||||||||||||||||||||||||||||||
| 437853 | 7269 | 7/1/2021 7:14:53 AM | 7/1/2021 7:14:54 AM | IVR call: balance | Received call for balance for account 10432582 undefined | 7 | 2 | 6348 | 78 | 78 | 7/1/2021 7:14:54 AM | ||||||||||||||||||||||||||||||
| 437848 | 5060 | 7/1/2021 7:13:39 AM | 7/1/2021 7:13:40 AM | IVR call: balance | Received call for balance for account 10070400 undefined | 7 | 2 | 4243 | 78 | 78 | 7/1/2021 7:13:40 AM | ||||||||||||||||||||||||||||||
| 437845 | 7268 | 7/1/2021 7:10:42 AM | 7/1/2021 7:11:01 AM | IVR call: statement | Received call for statement for account 10054923 sent message: 660 | 8 | 2 | 6347 | 79 | 79 | 7/1/2021 7:11:01 AM | 116389 | |||||||||||||||||||||||||||||
| 437827 | 7267 | 7/1/2021 7:02:53 AM | 7/1/2021 7:03:14 AM | IVR call: statement | Received call for statement for account 10176543 sent message: 659 | 8 | 2 | 6346 | 79 | 79 | 7/1/2021 7:03:14 AM | 116388 | |||||||||||||||||||||||||||||
| 437820 | 7266 | 7/1/2021 7:01:41 AM | 7/1/2021 7:02:02 AM | IVR call: statement | Received call for statement for account 10377135 sent message: 657 | 8 | 2 | 6345 | 79 | 79 | 7/1/2021 7:02:02 AM | 116386 | |||||||||||||||||||||||||||||
| 437819 | 7265 | 7/1/2021 7:01:40 AM | 7/1/2021 7:02:05 AM | IVR call: statement | Received call for statement for account 10297940 sent message: 658 | 8 | 2 | 6344 | 79 | 79 | 7/1/2021 7:02:05 AM | 116387 | |||||||||||||||||||||||||||||
| 437807 | 7264 | 7/1/2021 6:53:55 AM | 7/1/2021 6:53:56 AM | IVR call: balance | Received call for balance for account 10277044 undefined | 7 | 2 | 2242 | 78 | 78 | 7/1/2021 6:53:56 AM | ||||||||||||||||||||||||||||||
| 437804 | 7263 | 7/1/2021 6:53:02 AM | 7/1/2021 6:53:04 AM | IVR call: balance | Received call for balance for account 10388555 undefined | 7 | 2 | 6343 | 78 | 78 | 7/1/2021 6:53:04 AM | ||||||||||||||||||||||||||||||
| 437799 | 7262 | 7/1/2021 6:48:16 AM | 7/1/2021 6:48:18 AM | IVR call: balance | Received call for balance for account 10009380 undefined | 7 | 2 | 6342 | 78 | 78 | 7/1/2021 6:48:18 AM | ||||||||||||||||||||||||||||||
| 437798 | 7219 | 7/1/2021 6:47:58 AM | 7/1/2021 6:48:16 AM | IVR call: statement | Received call for statement for account 10428062 sent message: 656 | 8 | 2 | 6302 | 79 | 79 | 7/1/2021 6:48:16 AM | 116385 | |||||||||||||||||||||||||||||
| 437780 | 7261 | 7/1/2021 6:42:09 AM | 7/1/2021 6:42:27 AM | IVR call: statement | Received call for statement for account 10263537 sent message: 655 | 8 | 2 | 6341 | 79 | 79 | 7/1/2021 6:42:27 AM | 116384 | |||||||||||||||||||||||||||||
| 437778 | 4980 | 7/1/2021 6:41:02 AM | 7/1/2021 6:41:02 AM | IVR call:$569 | Received call for $1263 for account 10000620 | 4169 | 7/1/2021 6:41:02 AM | ||||||||||||||||||||||||||||||||||
| 437775 | 7260 | 7/1/2021 6:39:42 AM | 7/1/2021 6:40:06 AM | IVR call: statement | Received call for statement for account 10013106 sent message: 654 | 8 | 2 | 6340 | 79 | 79 | 7/1/2021 6:40:06 AM | 116383 |