Details

Conversation


EscalationLevel
LatestCall
437798
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7219
LatestTicket
CreatedAt
7/1/2021 6:47:58 AM
UpdatedAt
7/1/2021 6:48:16 AM
Subject
IVR call: statement
Description
Received call for statement for account 10428062 sent message: 656
Priority
Disposition
8
ConversationType
2
Parent
Account
6302
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/1/2021 6:48:16 AM
Thread
116385
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator