Conversations

Total Items: 106116

LatestCall	Customer	CreatedAt	UpdatedAt	Subject	Description	Disposition	ConversationType	Account	AssignedTo	Region	Department	QueryType	SubQueryType	History	Category	Subcategory	UpdatedBy1	ResolvedAt	Thread	ResolvedBy	Updator
438430	7359	7/1/2021 10:33:05 AM	7/1/2021 10:33:25 AM	IVR call: statement	Received call for statement for account 10059362 sent message: 708	8	2	6433				79			79			7/1/2021 10:33:25 AM	116437			Edit \| Details \| Delete
438428	7358	7/1/2021 10:32:03 AM	7/1/2021 10:32:19 AM	IVR call: statement	Received call for statement for account 10429441 sent message: 707	8	2	6432				79			79			7/1/2021 10:32:19 AM	116436			Edit \| Details \| Delete
438423	7357	7/1/2021 10:31:04 AM	7/1/2021 10:31:26 AM	IVR call: statement	Received call for statement for account 10198908 sent message: 706	8	2	6431				79			79			7/1/2021 10:31:26 AM	116435			Edit \| Details \| Delete
438417	7356	7/1/2021 10:29:09 AM	7/1/2021 10:29:31 AM	IVR call: statement	Received call for statement for account 10430004 sent message: 705	8	2	6430				79			79			7/1/2021 10:29:31 AM	116434			Edit \| Details \| Delete
438412	7356	7/1/2021 10:28:11 AM	7/1/2021 10:28:12 AM	IVR call: balance	Received call for balance for account 10430004 undefined	7	2	6430				78			78			7/1/2021 10:28:12 AM				Edit \| Details \| Delete
438411	6710	7/1/2021 10:27:49 AM	7/1/2021 10:27:51 AM	IVR call: balance	Received call for balance for account 10065605 undefined	7	2	5832				78			78			7/1/2021 10:27:51 AM				Edit \| Details \| Delete
	7355	7/1/2021 10:24:15 AM	7/12/2022 10:44:00 AM	Previous owner	Transfer all charges to new owner's account no: 10001881.<div><br></div><div><b><u>QRC RESPONSE:</u></b> Charge can only be transferred to registered owner, current owner is Republic of South Africa, we do not do tenant accounts transfers.</div>	27	3	6429	17	2	23	6	107	[{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-01T10:23:17.865Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T10:00:23.120Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T10:01:26.968Z"}]	6	107		7/12/2022 10:44:00 AM		8	8	Edit \| Details \| Delete
438401	7354	7/1/2021 10:23:37 AM	7/1/2021 10:23:56 AM	IVR call: statement	Received call for statement for account 10420693 sent message: 704	8	2	6428				79			79			7/1/2021 10:23:56 AM	116433			Edit \| Details \| Delete
	7353	7/1/2021 10:23:21 AM	3/28/2022 7:25:06 AM	Previous owner	Transfer all charges to new owner's account no: 10432815.<br/><b>Journal Number</b>: [071641]	24	3	6427		2	23	6	107	[{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-01T10:22:23.571Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-27T13:32:22.660Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:40:04.572Z"}]	6	107					172	Edit \| Details \| Delete
438397	7352	7/1/2021 10:21:18 AM	7/1/2021 10:21:19 AM	IVR call: balance	Received call for balance for account 10322611 undefined	7	2	6426				78			78			7/1/2021 10:21:19 AM				Edit \| Details \| Delete
	7351	7/1/2021 10:21:18 AM	5/23/2023 10:13:54 AM	Previous owner	Transfer all charges to new owner's account no: 10414354.<div>QRC RESPONSE : 2023.04.16</div><div>Services transferred in 2022.08</div><div>journal done 2023.04.16 for wa,rf,se,fe,suh,be,recele and interests from 2018.07-2023</div><div><br></div><br/><b>Journal Number</b>: [242141]<br/><b>Journal Amount</b>: [274422.22]	27	3	6425	5	2	23	6	107	[{"op":"R","uid":"73","un":"nombongof","dt":"2021-07-01T10:20:22.129Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:29:11.933Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-05T09:56:45.004Z"}]	6	76	13	5/23/2023 10:13:45 AM	145438	2	2	Edit \| Details \| Delete
438396	5203	7/1/2021 10:20:21 AM	7/1/2021 10:20:23 AM	IVR call: balance	Received call for balance for account 10158567 undefined	7	2	4382				78			78			7/1/2021 10:20:23 AM				Edit \| Details \| Delete
	7350	7/1/2021 10:18:02 AM	4/19/2022 7:08:05 AM	Leak Credit / Plumbers Letters	<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Leak Credit / Plumbers Letters dated 05.03.2021</span><br/><b>Journal Number</b>: [079998]<br/><b>Journal Amount</b>: [67212.58]	27	3	6424	10	4	23	1	96	[{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-01T10:18:56.478Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-04-04T08:07:46.815Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-04-19T07:03:55.010Z"}]	1	96	2	4/19/2022 7:08:05 AM		10	2	Edit \| Details \| Delete
438381	6794	7/1/2021 10:11:44 AM	7/1/2021 10:11:45 AM	IVR call: balance	Received call for balance for account 10424391 undefined	7	2	5910				78			78			7/1/2021 10:11:45 AM				Edit \| Details \| Delete
438376	7349	7/1/2021 10:09:03 AM	7/1/2021 10:09:04 AM	IVR call: balance	Received call for balance for account 10399851 undefined	7	2	6423				78			78			7/1/2021 10:09:04 AM				Edit \| Details \| Delete
438355	7348	7/1/2021 10:03:41 AM	7/1/2021 10:03:59 AM	IVR call: statement	Received call for statement for account 10184437 sent message: 703	8	2	6422				79			79			7/1/2021 10:03:59 AM	116432			Edit \| Details \| Delete
438353	5835	7/1/2021 10:02:39 AM	7/1/2021 10:03:02 AM	IVR call: statement	Received call for statement for account 10375530 sent message: 702	8	2	4980				79			79			7/1/2021 10:03:02 AM	116431			Edit \| Details \| Delete
438350	5835	7/1/2021 10:01:42 AM	7/1/2021 10:01:42 AM	IVR call:$571	Received call for $1265 for account 10375530			4980										7/1/2021 10:01:42 AM				Edit \| Details \| Delete
438344	7347	7/1/2021 9:59:38 AM	7/1/2021 9:59:40 AM	IVR call: balance	Received call for balance for account 10331068 undefined	7	2	6421				78			78			7/1/2021 9:59:40 AM				Edit \| Details \| Delete
438311	7346	7/1/2021 9:49:31 AM	7/1/2021 9:49:54 AM	IVR call: statement	Received call for statement for account 10429857 sent message: 701	8	2	6420				79			79			7/1/2021 9:49:54 AM	116430			Edit \| Details \| Delete