Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

7350

LatestTicket

CreatedAt

7/1/2021 10:18:02 AM

UpdatedAt

4/19/2022 7:08:05 AM

Subject

Leak Credit / Plumbers Letters

Description

<span style="color: rgba(0, 0, 0, 0.87); font-size: 14px; letter-spacing: 0.13118px;">Leak Credit / Plumbers Letters dated 05.03.2021</span><br/><b>Journal Number</b>: [079998]<br/><b>Journal Amount</b>: [67212.58]

Priority

Disposition

27

ConversationType

3

Parent

Account

6424

OpenedBy

AssignedTo

10

Region

4

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-01T10:18:56.478Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-04-04T08:07:46.815Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-04-19T07:03:55.010Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

2

ResolvedAt

4/19/2022 7:08:05 AM

Thread

ResolvedBy

10

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

2