Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 438510 | 7367 | 7/1/2021 11:07:00 AM | 7/1/2021 11:07:24 AM | IVR call: statement | Received call for statement for account 10430980 sent message: 716 | 8 | 2 | 6441 | 79 | 79 | 7/1/2021 11:07:24 AM | 116445 | |||||||||||||||||||||||||||||
| 438506 | 5655 | 7/1/2021 11:06:27 AM | 7/1/2021 11:06:46 AM | IVR call: statement | Received call for statement for account 10237379 sent message: 715 | 8 | 2 | 4811 | 79 | 79 | 7/1/2021 11:06:46 AM | 116444 | |||||||||||||||||||||||||||||
| 438502 | 7366 | 7/1/2021 11:05:43 AM | 7/1/2021 11:05:44 AM | IVR call: balance | Received call for balance for account 10094746 undefined | 7 | 2 | 6440 | 78 | 78 | 7/1/2021 11:05:44 AM | ||||||||||||||||||||||||||||||
| 438500 | 7365 | 7/1/2021 11:05:02 AM | 7/1/2021 11:05:20 AM | IVR call: statement | Received call for statement for account 10430607 sent message: 714 | 8 | 2 | 6439 | 79 | 79 | 7/1/2021 11:05:20 AM | 116443 | |||||||||||||||||||||||||||||
| 438497 | 7365 | 7/1/2021 11:04:08 AM | 7/1/2021 11:04:09 AM | IVR call: balance | Received call for balance for account 10430607 undefined | 7 | 2 | 6439 | 78 | 78 | 7/1/2021 11:04:09 AM | ||||||||||||||||||||||||||||||
| 7364 | 7/1/2021 11:03:39 AM | 7/1/2021 12:35:32 PM | Meter Number Incorrect | <font color="rgba(0, 0, 0, 0.870588235294118)"><span style="font-size: 14px; letter-spacing: 0.13118px;">Meter Number Incorrect - meter on consumer picture 150106268 reading 1233 but on solar meter closed 2021.02.28 new meter 150508742 .</span></font> | 30 | 3 | 6438 | 4 | 23 | 1 | 98 | [{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-01T11:04:33.299Z"}] | 1 | 98 | 4 | ||||||||||||||||||||||||||
| 438487 | 6737 | 7/1/2021 10:58:36 AM | 7/1/2021 10:58:37 AM | IVR call: balance | Received call for balance for account 10352926 undefined | 7 | 2 | 5858 | 78 | 78 | 7/1/2021 10:58:37 AM | ||||||||||||||||||||||||||||||
| 438485 | 7363 | 7/1/2021 10:58:25 AM | 7/1/2021 10:58:27 AM | IVR call: balance | Received call for balance for account 10265257 undefined | 7 | 2 | 6437 | 78 | 78 | 7/1/2021 10:58:27 AM | ||||||||||||||||||||||||||||||
| 438479 | 4599 | 7/1/2021 10:55:54 AM | 7/1/2021 10:55:57 AM | IVR call: balance | Received call for balance for account 10362715 undefined | 7 | 2 | 3910 | 78 | 78 | 7/1/2021 10:55:57 AM | ||||||||||||||||||||||||||||||
| 438466 | 6605 | 7/1/2021 10:50:05 AM | 7/1/2021 10:50:07 AM | IVR call: balance | Received call for balance for account 10392726 undefined | 7 | 2 | 5728 | 78 | 78 | 7/1/2021 10:50:07 AM | ||||||||||||||||||||||||||||||
| 438462 | 6605 | 7/1/2021 10:47:53 AM | 7/1/2021 10:48:22 AM | IVR call: statement | Received call for statement for account 10392726 sent message: 713 | 8 | 2 | 5728 | 79 | 79 | 7/1/2021 10:48:22 AM | 116442 | |||||||||||||||||||||||||||||
| 438456 | 6605 | 7/1/2021 10:46:09 AM | 7/1/2021 10:46:09 AM | IVR call:$573 | Received call for $1267 for account 10392726 | 5728 | 7/1/2021 10:46:09 AM | ||||||||||||||||||||||||||||||||||
| 438457 | 7362 | 7/1/2021 10:45:44 AM | 7/1/2021 10:45:45 AM | IVR call: balance | Received call for balance for account 10021085 undefined | 7 | 2 | 6436 | 78 | 78 | 7/1/2021 10:45:45 AM | ||||||||||||||||||||||||||||||
| 438451 | 7361 | 7/1/2021 10:43:54 AM | 7/1/2021 10:43:55 AM | IVR call: balance | Received call for balance for account 10371116 undefined | 7 | 2 | 6435 | 78 | 78 | 7/1/2021 10:43:55 AM | ||||||||||||||||||||||||||||||
| 438450 | 4515 | 7/1/2021 10:42:59 AM | 7/1/2021 10:43:27 AM | IVR call: statement | Received call for statement for account 10409736 sent message: 712 | 8 | 2 | 3845 | 79 | 79 | 7/1/2021 10:43:27 AM | 116441 | |||||||||||||||||||||||||||||
| 438448 | 4515 | 7/1/2021 10:41:45 AM | 7/1/2021 10:42:10 AM | IVR call: statement | Received call for statement for account 10409736 sent message: 711 | 8 | 2 | 3845 | 79 | 79 | 7/1/2021 10:42:10 AM | 116440 | |||||||||||||||||||||||||||||
| 438446 | 4992 | 7/1/2021 10:41:31 AM | 7/1/2021 10:42:00 AM | IVR call: statement | Received call for statement for account 10038379 sent message: 710 | 8 | 2 | 4180 | 79 | 79 | 7/1/2021 10:42:00 AM | 116439 | |||||||||||||||||||||||||||||
| 438437 | 6000 | 7/1/2021 10:36:31 AM | 7/1/2021 10:36:48 AM | IVR call: statement | Received call for statement for account 10057076 sent message: 709 | 8 | 2 | 5136 | 79 | 79 | 7/1/2021 10:36:48 AM | 116438 | |||||||||||||||||||||||||||||
| 438436 | 6000 | 7/1/2021 10:35:33 AM | 7/1/2021 10:35:34 AM | IVR call:$572 | Received call for $1266 for account 10057076 | 5136 | 7/1/2021 10:35:34 AM | ||||||||||||||||||||||||||||||||||
| 438434 | 7360 | 7/1/2021 10:34:40 AM | 7/1/2021 10:35:10 AM | IVR call: statement | Received call for statement for account 10286776 undefined | 6434 | 7/1/2021 10:35:10 AM |