Details

Conversation


EscalationLevel
LatestCall
438450
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
4515
LatestTicket
CreatedAt
7/1/2021 10:42:59 AM
UpdatedAt
7/1/2021 10:43:27 AM
Subject
IVR call: statement
Description
Received call for statement for account 10409736 sent message: 712
Priority
Disposition
8
ConversationType
2
Parent
Account
3845
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/1/2021 10:43:27 AM
Thread
116441
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator