Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 439754 | 7234 | 7/2/2021 7:45:38 AM | 7/2/2021 7:45:38 AM | IVR call:$581 | Received call for $1275 for account 10369179 | 6315 | 7/2/2021 7:45:38 AM | ||||||||||||||||||||||||||||||||||
| 7454 | 7/2/2021 7:44:22 AM | 7/2/2021 7:44:24 AM | 2 | 6518 | [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-02T07:43:24.554Z"}] | 20 | |||||||||||||||||||||||||||||||||||
| 439748 | 5029 | 7/2/2021 7:43:14 AM | 7/2/2021 7:43:15 AM | IVR call: balance | Received call for balance for account 10190173 undefined | 7 | 2 | 4212 | 78 | 78 | 7/2/2021 7:43:15 AM | ||||||||||||||||||||||||||||||
| 439732 | 5029 | 7/2/2021 7:40:16 AM | 7/2/2021 7:40:39 AM | IVR call: statement | Received call for statement for account 10190173 sent message: 770 | 8 | 2 | 4212 | 79 | 79 | 7/2/2021 7:40:39 AM | 116499 | |||||||||||||||||||||||||||||
| 439727 | 7336 | 7/2/2021 7:38:39 AM | 7/2/2021 7:38:59 AM | IVR call: statement | Received call for statement for account 10405664 sent message: 769 | 8 | 2 | 6411 | 79 | 79 | 7/2/2021 7:38:59 AM | 116498 | |||||||||||||||||||||||||||||
| 439723 | 7453 | 7/2/2021 7:37:40 AM | 7/2/2021 7:38:05 AM | IVR call: statement | Received call for statement for account 10411141 sent message: 768 | 8 | 2 | 1681 | 79 | 79 | 7/2/2021 7:38:05 AM | 116497 | |||||||||||||||||||||||||||||
| 439720 | 7452 | 7/2/2021 7:35:35 AM | 7/2/2021 7:35:57 AM | IVR call: statement | Received call for statement for account 10376333 sent message: 767 | 8 | 2 | 6516 | 79 | 79 | 7/2/2021 7:35:57 AM | 116496 | |||||||||||||||||||||||||||||
| 439708 | 5180 | 7/2/2021 7:31:58 AM | 7/2/2021 7:32:00 AM | IVR call: balance | Received call for balance for account 10167866 undefined | 7 | 2 | 4363 | 78 | 78 | 7/2/2021 7:32:00 AM | ||||||||||||||||||||||||||||||
| 439706 | 5181 | 7/2/2021 7:30:55 AM | 7/2/2021 7:30:56 AM | IVR call: balance | Received call for balance for account 10167709 undefined | 7 | 2 | 4364 | 78 | 78 | 7/2/2021 7:30:56 AM | ||||||||||||||||||||||||||||||
| 439705 | 5181 | 7/2/2021 7:29:55 AM | 7/2/2021 7:29:57 AM | IVR call: balance | Received call for balance for account 10167709 undefined | 7 | 2 | 4364 | 78 | 78 | 7/2/2021 7:29:57 AM | ||||||||||||||||||||||||||||||
| 439701 | 7450 | 7/2/2021 7:27:06 AM | 7/2/2021 7:27:43 AM | IVR call: statement | Received call for statement for account 10279269 sent message: 766 | 8 | 2 | 6515 | 79 | 79 | 7/2/2021 7:27:43 AM | 116495 | |||||||||||||||||||||||||||||
| 439697 | 5180 | 7/2/2021 7:25:17 AM | 7/2/2021 7:25:18 AM | IVR call: balance | Received call for balance for account 10167866 undefined | 7 | 2 | 4363 | 78 | 78 | 7/2/2021 7:25:18 AM | ||||||||||||||||||||||||||||||
| 439690 | 7449 | 7/2/2021 7:23:15 AM | 7/2/2021 7:23:58 AM | IVR call: statement | Received call for statement for account 10101591 sent message: 765 | 8 | 2 | 6514 | 79 | 79 | 7/2/2021 7:23:58 AM | 116494 | |||||||||||||||||||||||||||||
| 439684 | 7449 | 7/2/2021 7:21:18 AM | 7/2/2021 7:21:19 AM | IVR call: balance | Received call for balance for account 10101591 undefined | 7 | 2 | 6514 | 78 | 78 | 7/2/2021 7:21:19 AM | ||||||||||||||||||||||||||||||
| 439673 | 7448 | 7/2/2021 7:19:44 AM | 6/18/2022 7:12:50 AM | IVR call: balance | Received call for balance for account 10168677 undefined | 4 | 2 | 6513 | 78 | 78 | 7/2/2021 7:19:46 AM | 4 | |||||||||||||||||||||||||||||
| 439663 | 7447 | 7/2/2021 7:16:54 AM | 7/2/2021 7:17:46 AM | IVR call: statement | Received call for statement for account 10430094 sent message: 764 | 8 | 2 | 6512 | 79 | 79 | 7/2/2021 7:17:46 AM | 116493 | |||||||||||||||||||||||||||||
| 439659 | 7446 | 7/2/2021 7:15:15 AM | 7/2/2021 7:15:17 AM | IVR call: balance | Received call for balance for account 10141219 undefined | 7 | 2 | 6511 | 78 | 78 | 7/2/2021 7:15:17 AM | ||||||||||||||||||||||||||||||
| 439656 | 7445 | 7/2/2021 7:14:18 AM | 7/2/2021 7:14:19 AM | IVR call: balance | Received call for balance for account 10040393 undefined | 7 | 2 | 6510 | 78 | 78 | 7/2/2021 7:14:19 AM | ||||||||||||||||||||||||||||||
| 439649 | 7445 | 7/2/2021 7:13:27 AM | 7/2/2021 7:13:30 AM | IVR call: balance | Received call for balance for account 10040393 undefined | 7 | 2 | 6510 | 78 | 78 | 7/2/2021 7:13:30 AM | ||||||||||||||||||||||||||||||
| 439646 | 7444 | 7/2/2021 7:12:50 AM | 7/2/2021 7:13:07 AM | IVR call: statement | Received call for statement for account 10021825 sent message: 763 | 8 | 2 | 6509 | 79 | 79 | 7/2/2021 7:13:07 AM | 116492 |