Details

Conversation


EscalationLevel
LatestCall
439727
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7336
LatestTicket
CreatedAt
7/2/2021 7:38:39 AM
UpdatedAt
7/2/2021 7:38:59 AM
Subject
IVR call: statement
Description
Received call for statement for account 10405664 sent message: 769
Priority
Disposition
8
ConversationType
2
Parent
Account
6411
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/2/2021 7:38:59 AM
Thread
116498
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator