Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 441784 | 7552 | 7/4/2021 7:26:41 AM | 7/4/2021 7:26:42 AM | IVR call: balance | Received call for balance for account 10181752 undefined | 7 | 2 | 6605 | 78 | 78 | 7/4/2021 7:26:42 AM | ||||||||||||||||||||||||||||||
| 441685 | 7022 | 7/4/2021 6:09:34 AM | 7/4/2021 6:09:36 AM | IVR call: balance | Received call for balance for account 10241647 undefined | 7 | 2 | 6120 | 78 | 78 | 7/4/2021 6:09:36 AM | ||||||||||||||||||||||||||||||
| 441677 | 7550 | 7/4/2021 6:01:51 AM | 7/4/2021 6:01:52 AM | IVR call: balance | Received call for balance for account 10100660 undefined | 7 | 2 | 6603 | 78 | 78 | 7/4/2021 6:01:52 AM | ||||||||||||||||||||||||||||||
| 441663 | 7551 | 7/4/2021 5:54:27 AM | 7/4/2021 5:54:29 AM | IVR call: balance | Received call for balance for account 10404700 undefined | 7 | 2 | 6604 | 78 | 78 | 7/4/2021 5:54:29 AM | ||||||||||||||||||||||||||||||
| 441661 | 7550 | 7/4/2021 5:53:32 AM | 7/4/2021 5:53:33 AM | IVR call: balance | Received call for balance for account 10100660 undefined | 7 | 2 | 6603 | 78 | 78 | 7/4/2021 5:53:33 AM | ||||||||||||||||||||||||||||||
| 441614 | 7549 | 7/3/2021 10:14:59 PM | 7/3/2021 10:15:01 PM | IVR call: balance | Received call for balance for account 20059364 undefined | 7 | 2 | 6602 | 78 | 78 | 7/3/2021 10:15:01 PM | ||||||||||||||||||||||||||||||
| 441613 | 7549 | 7/3/2021 10:14:04 PM | 7/3/2021 10:14:06 PM | IVR call: balance | Received call for balance for account 20059364 undefined | 7 | 2 | 6602 | 78 | 78 | 7/3/2021 10:14:06 PM | ||||||||||||||||||||||||||||||
| 441612 | 7548 | 7/3/2021 10:12:40 PM | 7/3/2021 10:12:42 PM | IVR call: balance | Received call for balance for account 10267581 undefined | 7 | 2 | 6601 | 78 | 78 | 7/3/2021 10:12:42 PM | ||||||||||||||||||||||||||||||
| 441606 | 5883 | 7/3/2021 7:21:54 PM | 7/3/2021 7:22:15 PM | IVR call: statement | Received call for statement for account 10364850 sent message: 832 | 8 | 2 | 5025 | 79 | 79 | 7/3/2021 7:22:15 PM | 116561 | |||||||||||||||||||||||||||||
| 441605 | 5883 | 7/3/2021 7:20:57 PM | 7/3/2021 7:20:59 PM | IVR call: balance | Received call for balance for account 10364850 undefined | 7 | 2 | 5025 | 78 | 78 | 7/3/2021 7:20:59 PM | ||||||||||||||||||||||||||||||
| 441604 | 5141 | 7/3/2021 7:19:35 PM | 11/28/2021 9:12:29 AM | IVR call: statement | Received call for statement for account 10018877 sent message: 831 | 4 | 2 | 3157 | 79 | [{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-28T09:12:00.232Z"}] | 78 | 10 | 11/28/2021 9:12:29 AM | 116560 | 10 | ||||||||||||||||||||||||||
| 441603 | 5141 | 7/3/2021 7:18:34 PM | 11/28/2021 9:12:59 AM | IVR call: balance | Received call for balance for account 10018877 undefined | 4 | 2 | 3157 | 78 | [{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-28T09:12:47.610Z"}] | 78 | 10 | 11/28/2021 9:12:59 AM | 10 | |||||||||||||||||||||||||||
| 441541 | 5046 | 7/3/2021 5:17:32 PM | 7/3/2021 5:17:33 PM | IVR call: balance | Received call for balance for account 10272931 undefined | 7 | 2 | 4229 | 78 | 78 | 7/3/2021 5:17:33 PM | ||||||||||||||||||||||||||||||
| 441536 | 7547 | 7/3/2021 5:10:28 PM | 7/3/2021 5:10:30 PM | IVR call: balance | Received call for balance for account 10044202 undefined | 7 | 2 | 6600 | 78 | 78 | 7/3/2021 5:10:30 PM | ||||||||||||||||||||||||||||||
| 441419 | 7546 | 7/3/2021 2:00:19 PM | 7/3/2021 2:00:38 PM | IVR call: meter-reading | Received call for meter-reading for account 10379890 Meter reading: [2158] Meter type: [water] | 10 | 2 | 6599 | 81 | 81 | |||||||||||||||||||||||||||||||
| 441418 | 7545 | 7/3/2021 1:58:45 PM | 7/3/2021 1:59:16 PM | IVR call: meter-reading | Received call for meter-reading for account 10367989 Meter reading: [2158] Meter type: [water] | 10 | 2 | 6598 | 81 | 81 | |||||||||||||||||||||||||||||||
| 441416 | 7544 | 7/3/2021 1:57:59 PM | 7/3/2021 1:58:01 PM | IVR call: balance | Received call for balance for account 10004566 undefined | 7 | 2 | 6597 | 78 | 78 | 7/3/2021 1:58:01 PM | ||||||||||||||||||||||||||||||
| 441399 | 5532 | 7/3/2021 1:46:45 PM | 7/3/2021 1:46:47 PM | IVR call: balance | Received call for balance for account 10043442 undefined | 7 | 2 | 4700 | 78 | 78 | 7/3/2021 1:46:47 PM | ||||||||||||||||||||||||||||||
| 441329 | 7543 | 7/3/2021 12:12:00 PM | 7/3/2021 12:12:35 PM | IVR call: statement | Received call for statement for account 10067686 sent message: 830 | 8 | 2 | 6596 | 79 | 79 | 7/3/2021 12:12:35 PM | 116559 | |||||||||||||||||||||||||||||
| 441328 | 7542 | 7/3/2021 12:10:05 PM | 7/3/2021 12:10:06 PM | IVR call: balance | Received call for balance for account 10427164 undefined | 7 | 2 | 6595 | 78 | 78 | 7/3/2021 12:10:06 PM |