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EscalationLevel
LatestCall
441329
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7543
LatestTicket
CreatedAt
7/3/2021 12:12:00 PM
UpdatedAt
7/3/2021 12:12:35 PM
Subject
IVR call: statement
Description
Received call for statement for account 10067686 sent message: 830
Priority
Disposition
8
ConversationType
2
Parent
Account
6596
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/3/2021 12:12:35 PM
Thread
116559
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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