Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 444143 | 5124 | 7/6/2021 11:10:40 AM | 7/6/2021 11:11:16 AM | IVR call: statement | Received call for statement for account 10271300 sent message: 887 | 8 | 2 | 4305 | 79 | 79 | 7/6/2021 11:11:16 AM | 116616 | |||||||||||||||||||||||||||||
| 444142 | 5804 | 7/6/2021 11:10:39 AM | 7/6/2021 11:10:43 AM | IVR call: balance | Received call for balance for account 10194168 undefined | 7 | 2 | 4950 | 78 | 78 | 7/6/2021 11:10:43 AM | ||||||||||||||||||||||||||||||
| 444121 | 7691 | 7/6/2021 10:58:40 AM | 7/6/2021 10:58:56 AM | IVR call: meter-reading | Received call for meter-reading for account 10005791 Meter reading: [1511] Meter type: [water] | 10 | 2 | 6739 | 81 | 81 | |||||||||||||||||||||||||||||||
| 444117 | 7691 | 7/6/2021 10:56:42 AM | 7/6/2021 10:56:43 AM | IVR call:$608 | Received call for $1302 for account 10005791 | 6739 | 7/6/2021 10:56:43 AM | ||||||||||||||||||||||||||||||||||
| 444103 | 7690 | 7/6/2021 10:42:48 AM | 7/6/2021 10:43:14 AM | IVR call: statement | Received call for statement for account 10294997 sent message: 886 | 8 | 2 | 6738 | 79 | 79 | 7/6/2021 10:43:14 AM | 116615 | |||||||||||||||||||||||||||||
| 444101 | 7689 | 7/6/2021 10:41:59 AM | 7/6/2021 10:42:28 AM | IVR call: statement | Received call for statement for account 10430028 sent message: 885 | 8 | 2 | 6737 | 79 | 79 | 7/6/2021 10:42:28 AM | 116614 | |||||||||||||||||||||||||||||
| 444099 | 7689 | 7/6/2021 10:40:09 AM | 7/6/2021 10:41:39 AM | IVR call: statement | Received call for statement for account 10430028 sent message: 884 | 8 | 2 | 6737 | 79 | 79 | 7/6/2021 10:41:39 AM | 116613 | |||||||||||||||||||||||||||||
| 7688 | 7/6/2021 10:31:11 AM | 3/28/2022 6:35:04 AM | Late termination | Late termination 201712-202105<br/><b>Journal Number</b>: [460189] | 27 | 3 | 6736 | 5 | 2 | 23 | 6 | 107 | [{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-06T10:30:22.109Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:10:26.652Z"}] | 6 | 107 | 3/28/2022 6:35:04 AM | 5 | 12 | |||||||||||||||||||||||
| 444084 | 7687 | 7/6/2021 10:24:17 AM | 7/6/2021 10:24:19 AM | IVR call: balance | Received call for balance for account 10431333 undefined | 7 | 2 | 6735 | 78 | 78 | 7/6/2021 10:24:19 AM | ||||||||||||||||||||||||||||||
| 7683 | 7/6/2021 10:21:53 AM | 4/1/2022 7:08:29 AM | 2 | 6732 | [{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-01T07:08:29.373Z"}] | 201 | |||||||||||||||||||||||||||||||||||
| 444041 | 5606 | 7/6/2021 10:00:19 AM | 7/6/2021 10:00:53 AM | IVR call: statement | Received call for statement for account 10367425 sent message: 883 | 8 | 2 | 4768 | 79 | 79 | 7/6/2021 10:00:53 AM | 116612 | |||||||||||||||||||||||||||||
| 444035 | 7686 | 7/6/2021 9:59:22 AM | 7/6/2021 9:59:22 AM | IVR call:$607 | Received call for $1301 for account 10350209 | 6734 | 7/6/2021 9:59:22 AM | ||||||||||||||||||||||||||||||||||
| 444030 | 7660 | 7/6/2021 9:57:39 AM | 7/6/2021 9:57:41 AM | IVR call: balance | Received call for balance for account 10407154 undefined | 7 | 2 | 6710 | 78 | 78 | 7/6/2021 9:57:41 AM | ||||||||||||||||||||||||||||||
| 444018 | 7685 | 7/6/2021 9:52:20 AM | 7/6/2021 9:52:51 AM | IVR call: statement | Received call for statement for account 10015971 undefined | 6733 | 7/6/2021 9:52:51 AM | ||||||||||||||||||||||||||||||||||
| 443993 | 7683 | 7/6/2021 9:37:57 AM | 4/9/2022 7:17:36 AM | IVR call:$606 | Received call for $1300 for account 10381690 | 6732 | [{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-01T07:08:37.643Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-04-09T07:13:48.465Z"}] | 4/9/2022 7:17:36 AM | 201 | ||||||||||||||||||||||||||||||||
| 7682 | 7/6/2021 9:37:23 AM | 7/14/2021 2:54:28 PM | leak credit 201806-201902 AV 24kl | leak credit 201806-201902 AV 24kl<br/><b>Journal Number</b>: [460294]<br/><b>Journal Amount</b>: [-R34,309.16] | 27 | 3 | 6731 | 12 | 2 | 23 | 1 | 96 | [{"op":"R","uid":"6","un":"lusandad","dt":"2021-07-06T09:37:25.726Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-10T08:25:51.255Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-14T14:53:08.952Z"}] | 1 | 96 | 7/14/2021 2:54:28 PM | 12 | 3 | |||||||||||||||||||||||
| 443970 | 7681 | 7/6/2021 9:30:40 AM | 7/6/2021 9:30:42 AM | IVR call: balance | Received call for balance for account 10005819 undefined | 7 | 2 | 6730 | 78 | 78 | 7/6/2021 9:30:42 AM | ||||||||||||||||||||||||||||||
| 443961 | 7680 | 7/6/2021 9:29:01 AM | 7/6/2021 9:29:02 AM | IVR call: balance | Received call for balance for account 10388269 undefined | 7 | 2 | 6729 | 78 | 78 | 7/6/2021 9:29:02 AM | ||||||||||||||||||||||||||||||
| 443958 | 7679 | 7/6/2021 9:27:07 AM | 7/6/2021 9:27:09 AM | IVR call: balance | Received call for balance for account 10161399 undefined | 7 | 2 | 6728 | 78 | 78 | 7/6/2021 9:27:09 AM | ||||||||||||||||||||||||||||||
| 443952 | 5317 | 7/6/2021 9:20:15 AM | 7/6/2021 9:20:17 AM | IVR call: balance | Received call for balance for account 10013056 undefined | 7 | 2 | 4487 | 78 | 78 | 7/6/2021 9:20:17 AM |